The reset that you are using, according to Humanware, should only be
used as a last resort.  This reset, known as a "service reset" is not
advisable as a solution for every lock up problem.  I recall the late
Mr. Jackson stating that it should only be used when recommended by a
Humanware technical support specialist.  Perhaps that is why it is not
an easy command to perform.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of stephen
thacker
Sent: Thursday, June 22, 2006 5:22 PM
To: Braillenote List
Subject: Re: [Braillenote] MPower Locking Up a Lot


Hi Jonathan, the lock up seem to appear several times a day when 
I'm writing email or surfing the net and I'm finding it takes six 
or seven times to reinitialise my Mpower as a lot of obscure 
braille keeps appearing. It hurts my finger to have to hold the 
record button and to press the reset at the same time. Would it 
be possible to have a reinitialise whereby you press the record 
button, then release it and then press reset.

Cheers, Steve

> ----- Original Message -----
>From: [EMAIL PROTECTED]
>To: Richard Hutcheson <[EMAIL PROTECTED]>,Braillenote List 
<[email protected]
>Date: Fri, 23 Jun 2006 05:06:32 +1200
>Subject: Re: [Braillenote] MPower Locking Up a Lot

>Hi All, thanks for the feedback about this. All computers lock up 
from
>time to time, but if it's happening on a really regular basis, 
we'd love
>to get data that might help us improve this. If anyone finds any 
specific
>pattern, Ie things you can do to make it lock up consistently, 
please feel
>free to send me the steps, and you can be sure we'll look into 
it.

>Jonathan Mosen
>BrailleNote Product Marketing Manager
>HumanWare

>DDI: +1-925-566-9265
>http://www.humanware.com
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