Hi Ann, we'll certainly be looking at this for other reasons, however, if I was paying good money for domain hosting that frowns upon me using my own SMTP server, then I'd change to a better hosting provider. Jonathan Mosen BrailleNote Product Marketing Manager HumanWare
DDI: +1-925-566-9265 http://www.humanware.com "Ann K. Parsons" <[EMAIL PROTECTED]> Sent by: [EMAIL PROTECTED] 28/06/2006 12:42 p.m. Please respond to [EMAIL PROTECTED]; Please respond to Braillenote List <[email protected]> To Braillenote List <[email protected]> cc Subject [Braillenote] email problem, adding to request for 7.2 Hi all, This message is for mainly the Humanware staff, but I have placed it here in the hope that others who have my same problem may benefit. Let me start by saying that I have recently acquired a domain. This is wonderful and marvelous, and I really like it. The problem is that when you do this, sometimes it takes some finnagling to configure your email client so it is working properly. The standard way to configure something like this is to get your email from your domain, that is unless you're running your own mail server, with a pop3 account. Many ISP's are requiring authentication these days, and the BrailleNote has provisions for this. At least it has provisions for people who connect and send through the same ISP. In my case, I get my email from portaltutoring.info, which is hosted by Domainmasters. They require authentication, but only if you send out through their SMTP servers. What one is supposed to do if one is courteous, is to use your ISP's SMTP server for your outgoing mail. I am now with Frontier DSL. They require authentication. Problem is that my name and password on Frontier are different from my name and password on portaltutoring.info. Outlook has provisions for this in its property sheet in the accounts dialog. The BrailleNote doesn't have this capability. You may want to consider adding this provision in a later version of the connectivity menu. More and more ISP's are doing this authentication gumbus, and you're gonna have trouble with folks like me who have domains hosted by different people than their ISP. Right now, I'm using both pop and SMTP from my domain because I can't do anything else. It's working, but I can't send out through Frontier, which is what I really *should* be doing. Just an FYI for future reference. If this is all too technical, folks, I'm sorry, but I wanted you, and especially the Humanware staff to know what I've just been dealing with here. Ann P. -- Ann K. Parsons *** NEW EMAIL: [EMAIL PROTECTED] *** NEW WEB SITE: http://www.portaltutoring.info Skype: Putertutor "All that is gold does not glitter. Not all those who wander are lost." JRRT ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
