Hello Jonathan and Jim,
Jonathan I think what he is asking is if the problems that currently exist with the keysoft 7 will be fixed in 7.2 or not. This has been answered since you said that keysoft 7.01 will be out around the end of the week. This patch as you said, will fix the downloading problems as well as the planner problems of losing alarms when performing a hard reset.
Hope this helps Jim,
Robert

----- Original Message -----
From: [EMAIL PROTECTED]
To: Braillenote List <[email protected]
Date: Wed, 28 Jun 2006 14:46:28 -0600
Subject: RE: [Braillenote] new version of keysoft

Jim that's correct. As the SMA agreement clearly states, an SMA
covers you
for the release of all major versions of the software. I'm not
clear what
you're referring to with your Planner question but am happy to
answer if
you're more specific.

Jonathan Mosen
BrailleNote Product Marketing Manager
HumanWare

DDI: +1-925-566-9265
http://www.humanware.com



"Jim Ruby" <[EMAIL PROTECTED]
Sent by: [EMAIL PROTECTED]
28/06/2006 02:48 p.m.
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Subject
RE: [Braillenote] new version of keysoft






So to go from 7.0 to 7.2 we need to burn yet another sma? Will
the bugs in
the planner be addressed?



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Wednesday, June 28, 2006 9:56 AM
To: Braillenote List
Subject: Re: [Braillenote] new version of keysoft

Hi Kevin and Liz, if you purchase a BrailleNote after July1,
you'll be
able to receive KeySoft 7.2 at no additional charge. Otherwise,
you will
need an SMA, or to purchase the release.
Jonathan Mosen
BrailleNote Product Marketing Manager
HumanWare

DDI: +1-925-566-9265
http://www.humanware.com



"Kevin Chao" <[EMAIL PROTECTED]
Sent by: [EMAIL PROTECTED]
28/06/2006 12:09 a.m.
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To
"Elizabeth Campbell" <[EMAIL PROTECTED]>, "Braillenote
List"
<[email protected]
cc

Subject
Re: [Braillenote] new version of keysoft






Liz,

I was actually wondering the same thing. I just purchased my
BrailleNote
mPower a few weeks ago, and was wondering if there was a certain
time
frame,
where a customer is able to purchase their BrailleNote and
receive a SMA
free of charge.

I know that they were doing this with the release of 7.0, so I
was
wondering
if the same is going to be done with 7.2.

Thank you to whomever is able to answer  Liz's and my query.
Kevin
----- Original Message -----
From: "Elizabeth Campbell" <[EMAIL PROTECTED]
To: "braillenote" <[email protected]
Sent: Tuesday, June 27, 2006 10:02 PM
Subject: [Braillenote] new version of keysoft


I was wondering if I need to purchase an SMA for the 7.2 upgrade
while my
unit is still under warranty?

I was told by Humanware to wait until my warranty was about to
expire
before
purchasing an SMA.
Thanks so much!

Liz
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