RE: [Braillenote] please help; printer issue still unresolved

[project one]

Hello there Robert!  Thanks for getting back to me and trying to 
help resolve this issue I'm having.  As it turns out, the printer 
settings are as they should be, but I'm wondering if the ink 
levels really may be the cause of my problems?  When you 
mentioned that, I remembered that I recently had to replace one 
of the cartridges, and even when I go to print from my pc, 
nothing is coming out on the paper.  However, this still doesn't 
explain why it is that other than telling me that the printer is 
ready, the voicenote doesn't seem to recognize the printer.  
After posting my last message about this issue, I contacted tech 
support again, and they suggested that I might need to purchase a 
USB to parallel adapter to see if that will resolve the problem.  
I think the only reason that suggestion was made was because I 
stated to tech support that I was able to use this same printer 
just fine with the voicenote classic while being connected via 
the parallel port, but for some reason, the same printer refuses 
to work with the m power by way of the USB port.  Oh well, I 
guess I have a couple more things I can try.  Please, feel free 
to forward any additional suggestions that you may come up with 
on to me.  I would appreciate it.  Isaih

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