Re: [Braillenote] Sync conflicts

Tue, 15 Aug 2006 20:50:03 -0700 

Hi John and All,
Yes, grin, I do the same as you with the contacts and planner. I kind of figured it was something on my end when it kept happening, and just decided to deal with it. If memory serves, though, I didn't have the problem with the PK and 6.0, but did after upgrading to 7.0. 


----- Original Message -----
From: John Gasman <[EMAIL PROTECTED]

To: Braillenote List <[email protected]>,Braillenote 

List <[email protected]

Date: Mon, 14 Aug 2006 21:25:48 -0700
Subject: Re: [Braillenote] Sync conflicts



Hi,

The same thing happens to me and usually after I do a reset.  Its 

as

if the BN doesn't realize I have done a reset and starts over in
syncing my planner and contacts.

I usually solve the problem by deleting my planner and contacts 

from

Outlook then syncing over again.
John
At 09:19 PM 8/14/2006, [EMAIL PROTECTED] wrote:

Hi Cindy, we are aware of this issue on some units, and are keen 

to get to

the bottom of it.  Perhaps we should discuss this privately, but 

it would

be useful to know as much detail as possible, IE the version of 

Outlook,

the version of ActiveSync, the version of KeySoft, how you are 

connecting

to ActiveSync.



Jonathan Mosen
BrailleNote Product Marketing Manager
HumanWare



11 Mary Muller Drive
Christchurch New Zealand
DDI: +64-3-940-2219
http://www.humanware.com





"slerythema" <[EMAIL PROTECTED]
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11/08/2006 05:22 p.m.
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Subject
[Braillenote] Sync conflicts








I am wondering why the BN keeps giving me conflicts when I use 

active

sync?

It refers to appointments that happened the week before and it 

also refers

to almost half my contacts.  The contacts that it lists are ones 

that I

know
absolutely that I have not changed nor have I even accessed those
particular

contacts.  I had thought it might be the fact that I sync my 

phone and PC

and my PC and braillenote.  But even if that were the case, the 

conflicts

it

brings up are contacts that I haven't even accessed on any device 

in a

month

or more.  Plus, I'm not really sure how the appointment in the 

past can

continue to be a conflict the last three times I have synced?  In
addition,

I am syncing the calendar even though I'm not actually using it 

on the BN

so
I really am confused how it can have conflicts.



Cindy




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        John Gassman
mailto:[EMAIL PROTECTED]
Recognition Of The Problem is 51% Of The Solution




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