Marlaina,

Pressing C1 and C4 will have taken it out of sleep mode. If you were able to then turn it off using C4, the next time she should be able to turn on with C1. Although, immediately you plug in, you see 100%, you do have to charge up the battery for a few hours before you can then use it away from the mains. I suggest she tries this procedure:

1)    Plug the machine into the mains and leave for a few minutes.

2)    Try turning on just using C4.

If this doesn't work, use C1 and C4 and she should hear that the machine is coming out of sleep mode (though I can't remember exactly what it says).

3) Turn off the machine, using just C4, and leave charging for several hours.

5)    Remove the power cable then turning on again with C4.

If she gets a response, then I suggest she resets the unit using C3 and C4. If it comes up talking OK she can then check the battery with O+Space, then P.

Many of these other cmmands aren't available to the PK.

Come back if you need more help.

--
Carol
[EMAIL PROTECTED]



----- Original Message ----- From: "Malaina VanderWal" <[EMAIL PROTECTED]>
To: "BrailleNote" <[email protected]>
Sent: Monday, August 21, 2006 4:35 PM
Subject: [Braillenote] pk support mode


Hi listers, I didn't get to spend a lot of time with my friend and her pk but what I do know is that the unit can only be turned on by pressing the two buttons one on the left and on on the right both on the bottom. The right control I think it is does not work. I was unable to get any information out of support mode pertaining to her battery. It is running keysoft 6 or 6.2 not 7 like I thought it was read I read the packing slip. I couldn't get a battery gage or anything. I did o chord followed by i chord with know luck. I was able to show her how to use the joy stick though. Since she isn't running 7.0 does that mean there is no support mode? I told her the battery will probably need to be replaced since it only works when plugged into the AC charger. The only info I was able to get was that when it is plugged in it says 100 percent. Other than that I am not sure. I am going to see her again on Thursday. Is there something that I missed about the support mode? It just beeped at me when I tried to get a battery gage or battery cycle reading. I was able to get into support mode but all I could get was the memory status.
Malaina

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