Hello Tom,
I have been working on this for a while now, and I have been told
by Washington Mutual, that I needed a password and they issued me
one and then all I would need to do is go and rename it but this
still has not worked to this point.
So, if you figure something out, let me know.
Robert
----- Original Message -----
From: "Tom Lange" <[EMAIL PROTECTED]
To: "Braillenote List" <[email protected]
Date: Fri, 25 Aug 2006 10:41:08 -0700
Subject: [Braillenote] Another Keyweb Problem
Hi,
Up until perhaps late June, I've been able to use Keyweb at my
online
banking site, Washington Mutual, to set up electronic bill
payments. It was
a simple matter to get to that page, find the links for the
payees and the
input controls next to them for specifying how much to pay and
when to do
it. Now when I go to that page with Keyweb, the payee names and
input
controls show up as text only, as if the form isn't being
rendered properly
by Keyweb. I called up Washington Mutual tech support and
explained that I'd
been accessing the site with a PDA and had until recently been
able to use
the forms successfully for bill payment. The tech whom I spoke
to said that
PDA access has never been supported. That portion of the site
has, to my
knowledge, always used some sort of javascript. I don't know if
the site
has recently been tweaked significantly or whether the problem
only cropped
up after I upgraded to Keysoft 7.01. In any case, I'm puzzled by
this and
would like to know what can be done, as I'm not always at a PC
when I want
to use that portion of the site. If anybody else out there uses
a Braille
Note for online banking, and particularly through Washington
Mutual, I'd
like to know if you've had similar trouble or if it's just Keyweb
acting up
in my machine.
Thanks,
Tom
Tom
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