I caught that as well -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mary Ward Sent: September 1, 2006 10:25 PM To: Braillenote List Subject: [Braillenote] Email from Philip Rance
I got an email from Philip Rance, President and CEO of Humanware, about the changes that are taking place at the company and about how they are trying to be more responsive to customers' needs. That email contained the following strangely worded and very interesting paragraph. "Although some of these changes may impact individuals there remains a dedicated team of developers who are now listening to all of our customers rather than the personal desires of any individual. This will result in future products addressing the needs of the market rather than the whims of an individual." Which individual's whims, I wonder? Which whims, for that matter. This sounds like the kind of damage control statement that actually makes the situation worse instead of making it better. Gotta wonder who is being referred to. I can't imagine this having anything to do with Jonathan. Sure hope not. By the way, one positive change in the US is that tech support staff is being doubled and the calls will be toll-free. I really hope the changes end up being positive for us because we all love our BN. ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
