Hi Sharon,
There are several things to do here.
1. to get active sync to recognize your PK, you may have to do a
re-set while the PK is plugged in to the USB cable. It may help if
you give a step-by-step explanation of what you've done, but if you
plug in your PK and active sync doesn't find it fairly quickly, try
doing a c1c4 re-set. You hold both c1 and c4 down until you hear a
descending tone and the braille display says "off." Then, hold c1 and
c4 down again until you hear another tone. The braille display will
say "brailleNote PK" and when it gets to main menu, you should hear
the tones of active sync connecting.
Now, assuming that works, you will need to have KeySync installed and
running, then pick a new partnership from the active sync
choices. Your choices will be new partnership or guest partnership.
On the PK, go into the utilities menu, under synchronization and go
through the settings there to determine what things are synchronized
between the PK and the computer. All this also assumes you are using
Outlook and not Outlook Express for your contacts and calendar.
It gets a little complicated, but once you get things working it is great!
Feel free to write me off list if you need more details.
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Enjoy,
Richard
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