Graham, did you install 7.01, or 7.2? Which ever one, I would
press Jk reset, and install it again. If you received it on an
Sd card, I'm assuming it's 7.2. I know some people have had
difficulty in receiving cards that have not been prepared
correctly. If you have a way of moving that upgrade on to
something else, you could prepare your card again, then move the
upgrade back to it. Good luck, my friend, I know this is
frustrating.
----- Original Message -----
From: "Graham Lewis" <[EMAIL PROTECTED]
To: <[email protected]
Date sent: Fri, 06 Oct 2006 09:13:12 +0100
Subject: [Braillenote] Installation problem.
Largely due to my own fault, I messed up the installation of the
new version on Keysoft on my VoiceNote by neglecting to do the
first step of installing the product key from the SD card.
It did its thing but then simply said
"Cannot run this version of Keysoft"
Thanks to support given to me by Rhonda Clark, I managed to get
the Product Key from the website and just need to get the
machoone to ask for it.
Again, thanks to Rhonda, I have tried each the following several
times
123 and reset
record button and reset
J L reset
F D
J K reset
I have tried these with the SD card in and the SD card out.
In all cases I just get a mesage saying
"Cannot run this version of Keysoft"
Press any other key and I get a whooshing noise and the VoiceNote
stops responding.
Has anybody got any more suggestions? Should I try reinstalling
version 7.1, send it back to Humanware or just chuck it ot the
window?
As you can tell, I am getting a bit tense.
Again, getting my knickers as badly twisted as this was moslty my
fault but the rather badly typed instruction sheet could have
been better. It dd not OCR very well. It seems that support is
aimed primarily at braillers.
Graham Lewis
Centre for Academic Practice
University of Warwick
University House
Kirby Corner Road
Coventry CV4 8UW
UK
Email: [EMAIL PROTECTED]
Tel.: (+44) (0) 24 765 72737
Mobile: 07703100401
Fax.: (+44) (0) 24 765 72736
Blog: http://blogs.warwick.ac.uk/glewis/
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