Gideon,
What exact technical detail that you have
with your WiFi card in question? It seems
(this is my opinion, though) that it is
related to WiFi card itself. Could you
provide the model of the WiFi in question?
This might help you solve the problem.
----- Original Message -----
From: "Gideon Kibret" <[EMAIL PROTECTED]
To: "Braillenote List"
<[email protected]
Date sent: Fri, 24 Nov 2006 17:50:37 +1100
Subject: [Braillenote] Sharing My Negative
Experience
I purchased BrailleNote Mppower under 2
months ago. I have had to return
the unit on two oaccasions to Humanware's
headquarter in Christchurch for
check and repair. Shortly after I purchased
it, I noticed a problem with
the wireless network feature of the unit.
It was a problem particular to
the unit I purchased. When I talked to
Humanware in Christchurch, where I
got the unit from, they told me to send it
back to them. I did that but
they returned it back to me with a letter.
Their finding was that the
wireless network problem with my unit was
according to their test occuring
once in ten trials or experienments and as
such it was not a big problem.
If the occurence of the problem was as low
as they said, I could have lived
with it.
I decided to give the whole thing one more
chance and I received the unit
and tried to use it for a little longer.
But the wireless problem
persisted and it reached a stage where I was
hardly able to use the Mpower
to get on the internet. I explained to the
people in Christchurch and they
finally agreed to replace the main component
of the unit. The unit is now
in Christchurch. The problem with the
wireless network initially was that
the unit does not recognise the card more
often than not even though it was
supplied to me by Humanware with the unit.
Before I sent it back to
Christchurch for a second time, insertion
of the wireless card started to
cause the unit to hang or lock up. The
moment I remove the card, the unit
comes back to is noramal state. If the
problem was minor, I could have put
up with it. As some one who is reasonably
technologically literate, I have
been always sure the problem was a defect
with the unit as opposed to my
lack of knowledge on how to do things. But
when you are told that wireless
communication is a feature of a unit you
bought, you expect this feature to
work. Since I bought the unit 2 months ago,
it has spent more time either
in transit or in Humanware's office in
Christchurch than it has in my
possession. The whole experience has turned
out to be my worst purchasing
experience. I am sure you can appreciate
how frustrating and indeed
annoying it is when you buy something
thinking it is wonderfull and all you
get is a lot of hustle and headache. It has
cost me a lot of time and money
as I have had to send the unit to
Christchurch fully insured as it is a
unit worth a lot of money. I would like to
think that this is a rare
experience with Humanware customer service.
I wonder if anyone has had an
experience like mine. I am beginning to
wonder when I am going to get the
unit back and use it without any major
problem. My experience does not make
me keen on having more to do with Humanware
in the future. Let me hope
that they will do something to change me
around.
Gideon
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
m]On Behalf Of Kristen
Slemp
Sent: Friday, 24 November 2006 4:42 PM
To: Braillenote List
Subject: Re: [Braillenote] future suggestion
Hello Joseph,
I was just adding my two sense to this
conversation!
I hope to hear from you very soon!
May GOD BLESS YOU And Give You HIS PEACE!
Sincerely, Kristen
----- Original Message -----
From: Joseph Lee
<[EMAIL PROTECTED]
To: Braillenote List
<[email protected]
Date: Wed, 22 Nov 2006 21:47:50 -0800
Subject: Re: [Braillenote] future suggestion
Kristen,
The Unilities Menu is not really
program-specific. This means that the items
on the Utilities Menu falls onto the category
of misc programs. The Utilities Menu is
there to set up system functions, such as
date/time, ActiveSync connection, language
options, and so forth. So it won't be
implemented (this is solely my opinion)
----- Original Message -----
From: Kristen Slemp <[EMAIL PROTECTED]
To: Braillenote List
<[email protected]
Date sent: Wed, 22 Nov 2006 23:36:48 -0600
Subject: Re: [Braillenote] future suggestion
Hello Everyone,
It would be good to also be able to get to
the utilities Menu
with one command.
like you know how we have:
Backspace With Enter With W to go to the
Wordprocessor;
And Backspace With Enter With P to go to the
Planner/ Calendar;
And Backspace With Enter With A to go to the
Key-List/Address-List Menu;
And Backspace With Enter With E to go to the
Keymail/ Email Menu;
And Backspace With Enter With I to go to the
Keyweb/ Web-browser/
Internet;
And Backspace With Enter With M to go to the
Media Center;
And Backspace With Enter With B to go to the
Book-reader;
And Backspace With Enter With S To go To the
Scientific
Calculator;
And Backspace With Enter With D to go to the
Data Base Manager
Menu;
And Backspace With Enter With G To go to the
Games Menu;
And Backspace With Enter With F to go to the
fm radio;
And Backspace With Enter With H to go to the
users Manual;
And Backspace With Enter With R to go to the
Remote Synthesizer;
And the Space-bar with I to go to the
information menu;
And The Space-Bar With O to go to the Options
Menu;
And the Space-bar with A lower F which is
dots 2-3-5 to go to the
task menu;
Then We could have some combination of either
the enter key or
the backspace key or the space-bar-key and
The Letter F to go to
the File Manager Menu;
And we could also have some combination of
the backspace key or
the enter key or the space-bar-key with the
letter U to go to the
Utilities Menu.
These are just my thoughts and Suggestions!
SMILE!
I hope to hear from each and every Single one
of you very soon!
May GOD BLESS Each And Every Single One Of
You And Give Each And
Every Single One Of You HIS PEACE!
Sincerely, Kristen
----- Original Message -----
From: richard <[EMAIL PROTECTED]
To: Braillenote List
<[email protected]
Date: Tue, 21 Nov 2006 02:51:57 -0700
Subject: Re: [Braillenote] future suggestion
Hi Mike;
I wish there were more ways to get to the
file manager also and a
way to access the pronounciation dictionary
without having to go
to the main menu etc.
For example, I would like to be able to
access it from the
bookreader or Keyword so that whenever I
found a mispronounced
word, I could just go in and fix it and
return straight to my
book or whatever.
By the way, write me off list, I have a
question for you that is
not on topic.
Thanks Mike and everyone keep those
suggestions coming!
----- Original Message -----
From: "Mike Welty" <[EMAIL PROTECTED]
To: "Braillenote List"
<[email protected]
Date sent: Sun, 19 Nov 2006 14:34:56 -0500
Subject: Re: [Braillenote] future suggestion
what if you want to print more than one
document? you would have
to open
that document to print it, while the way it
is now, you can just
select more
than one file to print
Mike the star trek guy
using braillenote MPower with keysoft 7.2
----- Original Message -----
From: "Ali Kazi" <[EMAIL PROTECTED]
To: "Braillenote List"
<[email protected]
Sent: Sunday, November 19, 2006 2:07 PM
Subject: re: [Braillenote] future suggestion
Chaman,
You might want to put that forward on the
feedback page of the
HW
website, then. However, I think the file
manager shouldn't be
part of the
main menu, but vthe KeyWord menu instead,
because keyword is to
do with
file related functions and the file manager
is to do with file
related
functions. Also I think the emboss and
print document options
should not
be in the keyword menu, but when in a
document you could go to
the format
menu, or something, and just choose the
emboss or print option
from there.
Just a bit of a quicky instead of having to
exit the document
and do all
of them steps like that.
Ali Kazi
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