You've got a better chance of winning the Power Ball. They will never give you a brand-new unit. I think they should, but that's not how HW operates.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Flint Million Sent: Wednesday, December 13, 2006 12:55 AM To: Braillenote List Subject: Re: [Braillenote] BN acting up again! It was sent in for repair. My guess is they just reflashed the system. I have to think there's a way for endusers to reflash the system even if it's completely dead, but Humanware would rather us send it in. I understand the whole QC thing, but being without the unit is a strain on work, and Humanware (as do many other companies) seem to forget that... I'm gonna give them a call tomorrow and see if I can get it straight. I'm pretty much going to say I want a completely new replacement unit, not just the same unit reflashed. Flint On 12/12/06, Brian Lingard <[EMAIL PROTECTED]> wrote: > > Ottawa Canada > > Dear Flint: > > After your BrailleNote died last time, how did you coax it back > to health? > > Sounds like you need to have a serious talk with Humanware Tech > Support. > > Brian > > -- > No virus found in this outgoing message. > Checked by AVG Free Edition. > Version: 7.5.432 / Virus Database: 268.15.16/582 - Release Date: > 11/12/2006 4:32 PM > > > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
