Hi Sharon,

Make sure the authentication is set to yes, and you definitely need
the entire address in the logon  name field such as
[EMAIL PROTECTED]  

Don


*********** REPLY SEPARATOR  ***********

On 1/9/2007 at 6:04 AM Sharon H. Ewing wrote:

>>I'm assisting a student with connecting her mPower to an
Earthlink 
>>dial up account.  I have done everything I can think of and the
unit 
>>will dial up, connect, and disconnect.  It sounds like that when
it 
>>reaches the log on for the actual dial up, it's disconnecting.  I

>>have the username as the full email address and the password.
Also, 
>>I've checked Earthllink's settings for IP and software 
>>compression.  My question here is does anyone have an Earthlink 
>>dialup account and are their any settings I need to check or use
in 
>>that field that says something like "additional modem
configuration".
>Any help here would be appreciated.  Earthlink is less than
helpful 
>since they seem to be stuck with doing everything with a script.
>All I've found out have been in the support listings online.
>
>
>Sharon Ewing
>
>Assistive Technology Specialist
>Assistive Technology Unit
>DARS: Division for Blind Services
>4800 North  Lamar
>Austin, TX
>Work Phone: 512-377-0310
>Home: 512-340-0062
>work email: [EMAIL PROTECTED]
>Home Email: [EMAIL PROTECTED]
>
>
>
>"Determine that the thing can and shall be done, and then...find
the way."
>Abraham Lincoln
>-
>
>Courage is grace under pressure--Ernest Hemingway
>
>
>The mediocre teacher tells, The good teacher explains, The
superior
>teacher demonstrates, The great teacher inspires.
>-- William Arthur Ward
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