Jim, would the temp files be under the temp directory or are they placed in a different directory? This might work.

Mike
----- Original Message ----- From: "James Aldrich" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Tuesday, February 06, 2007 9:20 PM
Subject: Re: [Braillenote] braillenote trouble with saving documentinwordformat


Hello!

I'd try all available resets except the service one.  Perhaps some temp
files need to be cleared out of there.

Jim Aldrich


----- Original Message ----- From: "Mike" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Tuesday, February 06, 2007 5:56 PM
Subject: Re: [Braillenote] braillenote trouble with saving
documentinwordformat


I have tried using rtf format and it comes up with the exception error just
like it happened with word format.  This occurred when I saved braille
keyword document as a word or rtf file. I frequently use my braillenote in the field as a rehab teacher and have written many reports with mpower. It
certainly a great tool.

Mike

----- Original Message ----- From: "Mike Welty" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Tuesday, February 06, 2007 7:43 PM
Subject: Re: [Braillenote] braillenote trouble with saving document
inwordformat


have you tried other formats? RTF maybe?
Mike the star trek guy
using braillenote MPower with keysoft 7.2
----- Original Message ----- From: "Mike" <[EMAIL PROTECTED]>
To: "braillenote" <[email protected]>
Sent: Tuesday, February 06, 2007 7:41 PM
Subject: [Braillenote] braillenote trouble with saving document in
wordformat


Hello all, I run into trouble with saving document in word format. I have mpower braillenote with keysoft 7.2. I get an exception error message and
the document would be blank after saving it.  This doesn't happen all the
time, but it can be somewhat annoying.  What can I do as a work around?
Your suggestions would be greatly appreciated.

Mike
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