Mike,
He might be referring to the Temp Internet ediles (you'll need to go to KeyWeb, go to Internet OptionsInternet File Management/Delete Temp files and delete these files; you'll need to do it at least twice a week, as these files may slow down your BrailleNote).
Cheers,
Joseph PddS. Eventually I'll publish an articles on things that slow down BrailleNote.

----- Original Message -----
From: "Mike" <[EMAIL PROTECTED]
To: "Braillenote List"
<[email protected]
Date sent: Tue, 06 Feb 2007 21:26:41 -0500
Subject: Re: [Braillenote] braillenote
trouble with saving documentinwordformat

Jim, would the temp files be under the temp
directory or are they placed in
a different directory?  This might work.

Mike
----- Original Message -----
From: "James Aldrich" <[EMAIL PROTECTED]
To: "Braillenote List"
<[email protected]
Sent: Tuesday, February 06, 2007 9:20 PM
Subject: Re: [Braillenote] braillenote
trouble with saving
documentinwordformat


Hello!

I'd try all available resets except the
service one.  Perhaps some temp
files need to be cleared out of there.

Jim Aldrich


----- Original Message -----
From: "Mike" <[EMAIL PROTECTED]
To: "Braillenote List"
<[email protected]
Sent: Tuesday, February 06, 2007 5:56 PM
Subject: Re: [Braillenote] braillenote
trouble with saving
documentinwordformat


I have tried using rtf format and it comes
up with the exception error
just
like it happened with word format. This
occurred when I saved braille
keyword document as a word or rtf file. I
frequently use my braillenote
in
the field as a rehab teacher and have
written many reports with mpower.
It
certainly a great tool.

Mike

----- Original Message -----
From: "Mike Welty" <[EMAIL PROTECTED]
To: "Braillenote List"
<[email protected]
Sent: Tuesday, February 06, 2007 7:43 PM
Subject: Re: [Braillenote] braillenote
trouble with saving document
inwordformat


have you tried other formats? RTF maybe?
Mike the star trek guy
using braillenote MPower with keysoft 7.2
----- Original Message -----
From: "Mike" <[EMAIL PROTECTED]
To: "braillenote"
<[email protected]
Sent: Tuesday, February 06, 2007 7:41 PM
Subject: [Braillenote] braillenote trouble
with saving document in
wordformat


Hello all, I run into trouble with saving
document in word format.  I
have
mpower braillenote with keysoft 7.2. I get
an exception error message
and
the document would be blank after saving it.
This doesn't happen all the
time, but it can be somewhat annoying. What
can I do as a work around?
Your suggestions would be greatly
appreciated.

Mike
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