Hi,
Wendy wrote:
Our son periodically will do an assignment in file and then when he goes
to
print it out it has been erased. The file is there but it is empty.
Does
anyone else have this problem?
I've been using Braille Notes since Keysoft version 3. Yes, I've lost a
number of files over the years. Back when I first started, working with
documents on the Braille Note was sort of like playing Russian roulette.
Over the years, I've observed that this file loss has manifested itself in a
couple of ways. In one scenario, the file would be reduced to 623 bytes,
with no usable content in the file. In another scenario, it would appear
that the file was undamaged if you transferred it to a PC and looked at its
size in Windows Explorer, but somehow an end-of-file character would be
inserted in the file so that if you opened it on the Braille Note you
couldn't advance past the first character. Both scenarios involve some sort
of faulty memory management issue either in Keyword or in Windows CE itself.
From a practical standpoint the end result is still the same; the file's
toast. Sadly, these sorts of file loss can still occur even in Keysoft
version 7.2, but the incidence is much less frequent. If your son's Braille
Note is using an earlier version of Keysoft, it's a good idea to upgrade it,
as he'll be less apt to lose data. Hopefully memory management will be even
better in Keysoft version 8.
The same rule of thumb for working with documents on a PC applies when
working with documents on a Braille Note. Make a backup copy of the file.
For good measure, store it on a PC or some sort of nonvolatile medium.
Tom
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