I too have had file loss. The most recent occurred at csun, 2006 when I went
to Mike May's session telling us what was new on the gps 3.5. I hit the
control s on my qwerty keyboard exited into the main menu when I got back to
the hotel room, no file none whatsoever.
I have also had a situation where the middle of the file simply vaporized. I
haven't a clue why the erasure stopped with page 26, I mean it should have
taken it all. Happily, I had a backup so no harm was done.
I'm interested, had your son done any resets prior to printing?
I notice if I do a reset that will also cause files to get lost.
One thing I most sincerely hope is we could get a hardware upgrade with a
memory increase to at least a gb. I am saying this because with the
dictionary running and the gps on my Braille Note mpower and Voice Note
mpowers I am constantly having to do resets and I have noticed last night I
had to do a jkl reset in order for the dictionary to even open so a memmory
increase is most definitely needed.
Ok that's it for me but yes, file loss has been an ongoing problem and I too
started out with ks 3 and have learned the hard way to put everything on
flash cards.
----- Original Message -----
From: "Tom Lange" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>; <[email protected]>
Sent: Friday, May 25, 2007 8:07 AM
Subject: Re: [Braillenote] Losing information in files
Hi,
Wendy wrote:
Our son periodically will do an assignment in file and then when he goes
to
print it out it has been erased. The file is there but it is empty. Does
anyone else have this problem?
I've been using Braille Notes since Keysoft version 3. Yes, I've lost a
number of files over the years. Back when I first started, working with
documents on the Braille Note was sort of like playing Russian roulette.
Over the years, I've observed that this file loss has manifested itself in
a couple of ways. In one scenario, the file would be reduced to 623
bytes, with no usable content in the file. In another scenario, it would
appear that the file was undamaged if you transferred it to a PC and
looked at its size in Windows Explorer, but somehow an end-of-file
character would be inserted in the file so that if you opened it on the
Braille Note you couldn't advance past the first character. Both
scenarios involve some sort of faulty memory management issue either in
Keyword or in Windows CE itself.
From a practical standpoint the end result is still the same; the file's
toast. Sadly, these sorts of file loss can still occur even in Keysoft
version 7.2, but the incidence is much less frequent. If your son's
Braille Note is using an earlier version of Keysoft, it's a good idea to
upgrade it, as he'll be less apt to lose data. Hopefully memory
management will be even better in Keysoft version 8.
The same rule of thumb for working with documents on a PC applies when
working with documents on a Braille Note. Make a backup copy of the file.
For good measure, store it on a PC or some sort of nonvolatile medium.
Tom
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