Hi,
I am not trying to justify anything for HW or anyone else here
but I will say that this company is not the only one requireing
such upgrade purchases. I have had software from other companies
(not blindness related) which was required to be kept up to the
current version or you would be required to pay more for an
upgrade. For example, you could purchase an upgrade yearly for
$15 but if you didn't purchase by a certain time, the price went
up $10 or so. Also, if you got behind a year or more, you would
have to pay for the previous updates before you could get the
newest version. This is just one example and granted not all
companies do this; however, I think instead of looking at this
practice as "price gouging", the companies actually see the
discounted upgrade price as an incentive to help us stay up to
date. I for one am fine with paying for an SMA and basically
getting my updates for one-half price. I messed up last year on
my JAWS program and had to wind up paying $200 for the one
update. I was sure kicking myself.
Anyway, just thought I'd insert a different perspective here.
Sincerely,
Nikki B.
----- Original Message -----
From: "Powers, Terry (NIH/OD/DEAS) [E]"
<[EMAIL PROTECTED]
To: "Richard Ring" <[EMAIL PROTECTED]>,"Olusegun --
Victory Associates LTD, Inc." <[EMAIL PROTECTED]>,
<[email protected]
Date sent: Tue, 26 Jun 2007 06:43:11 -0400
Subject: RE: [Braillenote] Future upgrades.
Hi Richard;
If we start out with 5.1, then up grade to 6.00., then 6.00
should have
all functions of 5.1 and those of 6.0. We replaced 5.1 with
6.00. the
same should be true with 6.00 and 7.2.
If someone buys a machine with 7.2, it should have all the
upgrades from
5.1 to 6.0 and from 6.0 to 7.2.
I was able to go from 5.1 to 7.0, but I did have to pay for the
upgrade
inbetween. This was when they did my transplant.
When I had 7.0 on my machine I should have been able to hold off
until
8.0 came out, if I was crazy enough to, but then I would have to
pay for
two upgrades.
That's where HW gets its people. It charges for every upgrade.
We can save with a 2 for 1 in an SMA agreement.
Terry Powers
-----Original Message-----
From: Richard Ring [mailto:[EMAIL PROTECTED]
Sent: Monday, June 25, 2007 5:42 PM
To: Olusegun -- Victory Associates LTD, Inc.;
[email protected]
Subject: RE: [Braillenote] Future upgrades.
I don't write this as an apologist for Humanware or any other
companying
this field. However, if I'm understanding you correctly, what
you are
complaining about is that you currently have Keysoft version 5.1.
You
want to go to the latest version. I agree with you that you
should be
able to do this, but here is why you can't.
Because 6.0 was not only an upgrade of the Keysoft software but
of the
operating system itself. Therefore, if you purchased version 7.0
as is,
it would not run on your system.
Certainly, Humanware could conceivably create upgrades that
include
both, but unfortunately they don't.
At least you are not being forced to upgrade your hardware.
Remember,
there are millions of people out there who would love to upgrade
to
Vista whose current computer systems would never support its
rigorous
demands on memory.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Olusegun --
Victory Associates LTD, Inc.
Sent: Monday, June 25, 2007 1:31 PM
To: [email protected]
Subject: Re: [Braillenote] Future upgrades.
Hi Sharon On PK:
Whatever new Windows technologies was implemented in Version 6 is
also
present in Version 7. So, skipping from 5.1 Build 19 (or 22) to
Version
7xx
WILL NOT BREAK the ernel. Having to pay for an UNWANTED UPGRADE,
in
this
case, Version 6xx is unwarranted.
I'd repeat my example: I was using Windows 98 Second Edition;
then I
LEAPED
UP to Windows XP Professional. Microsoft NEVER FORCED ME to
purchase an
UPGRADE TO WINDOWS 2000 or Windows XP Home before I COULD GET TO
THE
PROFESSIONAL VERSION. Presently, I am MOVING OUR COMPUTER
SYSTEMS INTO
WINDOWS VISTA; I am NOT REQUIRED to first PURCHASE WINDOWS VISTA
BUSINESS
before going to Windows Vista Ultimate.
In essence, since the components RESENT IN VESION 6 are also in
Version
7, I
SHOULD BE ABLE TO CHOOSE WHICH OF THE TWO UPGRADES I need, 6 or 7
without
compromising the operability of my BrailleNote Classic. When the
last
upgrade for BrailleNote Classic expires, then what? Just STICK
WITH
MAINTENANCE only?
The argument is, and will always be, IT IS A SMALL MARKET! When
you
pull
together blind persons worldwide buying the product, ten it is a
MUCH
LARGER
MARKET than one can possibly imagine. And even if it is a SMALL
MARKET,
that DOES NOT LEND CREDENCE to what amounts to price gouching!!
Sincerely,
Olusegun
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