What a fantastic post!
I too used the competition for about 6 months and got fed up with the
problems and went back to a BrailleNote mPower BT18.
I love the interface, the GPS, dictionary and a lot of the other great
features that HumanWare have provided us with over the years.
Having been a keysoft user scince 1996 on other humanware products and
having used a BrailleNote since 2002 I must offer my thanks and
congratulations to HumanWare for creating such an excelent product!

Scott Erichsen
Sydney, Australia


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Richard Ring
Sent: Friday, 20 July 2007 2:48 AM
To: slery; [EMAIL PROTECTED]; Alex Parks
Cc: [email protected]
Subject: [Braillenote] My general comments

I have used the competition's product for three years.  I have finally
concluded that it is too unstable and too risky to use as a note taking
device.  I don't know all of the reasons for this although I suspect
some things, but in reality, when you need a device you can rely on,
the Braillenote still wins.  I would like to be able to install other
software programs on a Braillenote, and I would like to be able to read
html email without having to do anything special.  I would also like to
see improved Microsoft Word support, but when reality imposes itself on
life, one thing is clear.  The Braillenote from HumanWare and The
Braille Sense which is sold by GW-Micro are both far more stable than
the competition.  And so that we leave no ambiguity here, the
competition is the Pac Mate from Freedom Scientific.
There was a seminar given at the NFB convention that I attended.  This
seminar featured a discussion of the new upgrade that the competition
will be making.  When it came time for questions and answers, I asked a
certain gentleman (Mr. Mosen) if this new upgrade would address the
instability issues that I have noticed in their product.  I explained
that four people, myself and three other co-workers have for all intent
given up on their product because of its inherent unreliability and
instability.  Mr. Mosen simply said that others weren't noticing issues
like these.
Although I am getting a strong feeling that HumanWare is moving towards
PDA's and Blue Tooth Braille displays along with third party (Code
Factory) software for screen readers rather than their flagship product,
the Braillenote, I believe this would be somewhat unfortunate.  How many
sighted people read books on their PDA's?  Those of you who have some
vision, or for anyone who has held a PDA in their hand, the screens are
extremely tiny.  How many sighted people would need to listen to Daisy
books on their PDA's?  How many sighted people would take extensive
notes in meetings or lectures using the little stylus that comes with a
PDA?  
Blind people want and expect things that are simply not offered by
mainstream PDA's.  However, there is a price.  The market is too small,
and therefore our products cost way too much!
I'll go crawl under my stone now, but I truly hope that HumanWare does
not abandon the Braillenot in favor of mainstream solutions which will
simply not meet the needs of all of their customers.

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