Dear Peter,
I'm sure everyone agrees cleaning and servicing should be done by a
HumanWare expert.
The thing many people find objectionable is the need to send a unit in to
replace the battery. People would like to see the BN re-designed so it uses
an external battery pack the user can replace himself or herself. This
isn't too much to ask. The old Keynote Companions and Braille Companions
had external battery packs. The competition, Braille Sense, has an external
battery. Other braille displays like the Braille Star, Braille Wave,
EasyBraille and Braillino have external battery packs. I can't remember if
the PacMate has an external battery pack or not.
If HumanWare would just come out with an external auxiliary battery pack
people could connect the BN to, that would help immensely to fill the bill.
But if HumanWare wants to stay ahead of the competition, they will have to
re-design the BN so a slide out battery pack could be used.
Terri Amateur Radio call sign KF6CA.
----- Original Message -----
From: "peter greco" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Sunday, August 05, 2007 4:52 AM
Subject: [Braillenote] battery replacement
I've been surprised and disappointed at the anxed, outrage, negativity and
Criticism of Humanware because they want to replace the battery in the
Braille Note.
Surely when one spends close to $10'000 Australian on a piece of equipment
you'd want to make sure that a person who is trained expertly in the area
of Braille Note maintenance is the one working on it! To have the
opportunity to have the unit cleaned and serviced is surely going to
contribute to the optimal use of such a product to Humanware's valued
client?
Comparing changing the battery in the Braille Note to that in a mobile
phone, (cell phone) surely emphasises how proposterous this way of
thinking is!
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