Hi,
I sent mine back and it was fixed free of charge.
It was one of the things I happened to try quite quickly after
receiving my BN transplant around last November.
The problem was acknowledged around that time I think.
Regards,
Steve.
----- Original Message -----
From: Alex Parks <[EMAIL PROTECTED]
To: Peggy Kern <[EMAIL PROTECTED]>,
[email protected]
Date sent: Thu, 16 Aug 2007 14:38:46 -0400
Subject: re: [Braillenote] Another BN issue
Bluetooth works fine for me. Ironically, my BN had a spacebar
issue too, eventually necessitating a replacement of the whole
mPower. My new mPower's modem doesn't work, but the old one
worked just fine (I think its hardware revision was h1, not my
current RVC6S). HW should definitely do something about this as
it is through no fault of the user that modems do not work. They
should not charge for the necessary repairs to get the modem
working.
Have a great day,
Alex
----- Original Message -----
From: Peggy Kern <[EMAIL PROTECTED]
To: Braillenote Braillenote <[email protected]
Date sent: Thu, 16 Aug 2007 11:31:02 -0700
Subject: re: [Braillenote] Another BN issue
Glad I'm not alone. Well, no I'm not glad for you. (grin) I
just hate the thought of having to send it in for servicing on
something that happened to it when I sent it in before. And it
wasn't even a battery issue that caused me to send it in the
first time! It was a sticking space key. I thought my battery
worked fine! Can you use Bluetooth? That doesn't work for me
either. I never even thought to check the modem when I got it
back last October. I wonder when Humanware became aware of this
issue, and why they didn't put out a press release or something
about the problem.
Peggy (who has always loved Humanware, but isn't pleased at all
about this)
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