Hi all, 
I'm sending this message again, as I didn't see it come through.  
While trying to perform a sdf reset, my mPower just stopped.  I heard the beep, 
but never the keysoft music.  Since then, nothing happens.  No Braille display
and no speech.  I have tried several service resets, and I hear the faint 
noise, but nothing happens.  Is there anything I can try before sending it in? 
Could I try installing the new upgrade, or does it make sense to try that.  I'm 
not sure I can survive without it for several weeks.  Any ideas would be
most appreciated. 
Thanks,
Lois
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