Ottawa Canada

Dear Sammy and list:

No, I don't know for a fact my comments about why Humanware
offered the transplant option are accurate, but it would make
sense if they are.

A reputable manufacturer isn't going to be in a rush to offer a
product they know will be unserviceable in a short period of
time.

Yes, it would be an excellent idea for someone in authority at
either Humanware Inc., or Humanware USA to fully explain these
matters.

Since transplants were available worldwide, it would be fair for
Humanware Inc., to comment on that.

Its interesting that only customers of Humanware USA have
commented on the policy change.  Would think Tieman parts
availability would be about the same for all divisions of
Humanware.

Not sure if other divisions offered hardware service agreements
or not.

You do raise an excellent point about banking the money you would
have spent on a service agreement and using it to pay for
cleaning, repairs and/or a trade-up.

Problem is, many people, including me don't have the self
discipline to do this as it is very tempting to raid the
BrailleNote maintenance and trade-up fund when a particularly big
Master Card bill shows up in the mail.

Having a separate bank account helps segregate the maintenance
and trade-up fund from other monies, but you could do the same
thing by just putting it in your regular bank account and ear
marking it in your own books.

Brian
Brian K. Lingard
email: [EMAIL PROTECTED]
Skype: ve3yiab2ji15
tel: +1 (613) 247-0665
New York NY Tel +1 (646) 797-2862
FAX +1 (613) 247-9998

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