Hi all, Has anyone had to replace a battery on a braillenote qt32 recently? If so, what is the approximate cost?
I realize the best answer to this question is directly from Humanware, but their telephone system is really nearly impossible and extremely irritating to use these days. I haven't had to interface directly with them for some time and am really quite shocked and disappointed at the state of things. I called humanware and customer service to find out the price for battery replacement. I was told they didn't have that information even though I said I was looking for an estimate, not an exact quote. They transferred me to tech support. While you are on hold, you are bombarded by a constant and repeating ad for their equipment. In most situations you do get these adds, but they are not continuous and only appear every few minutes or so. But, at humanware it is a constant babble and really becomes hard on the nerves in a short time. When you're already frustrated by the inability to obtain some simple information, the constant babble progresses from a major annoyance to a serious irritation. The phone interface used to be relatively warm and fuzzy, but it sure isn't now. Sorry for the significant rant, but I really would like to find out approximately how much a battery replacement will cost before sending in the unit. That seems like a rather simple request to me. Thanks for reading, Don ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
