-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of denise avant
Sent: Thursday, September 11, 2008 8:54 PM
To: [email protected]
Subject: [Braillenote] braillenote pk and active sync

hello all,
i am having trouble connecting my pk which has keysoft 7.5 build 27 on it
and active sync 4.5. i have installed the keysync application. i've read
through the help manual on this topic. i've told the pk to connect using usb
and i have verified on the pk. then i have checked connect using usb in the
active sync setup options. however, when i connect the pk, it tells me the
device has been connected. but no window pops up so i can follow the prompts
to set up a partnership. when i try doing it manually, active sync still
does not recognize my device to allow me to continue on with the process of
setting up a partnership. i'm using windows xp service pack 3. what is going
on? thanks.
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