Hi, Joseph and list. When I go to Bookshare or read an e-mail, it's in grade one braille. When I read a book I've downloaded from bookshare or go into the manual, it's all in grade two. With my Bt m-power, when I went to options/braille settings, the preferred setting was grade 2. My e-mails have been in grade 2 until recently. When I wrote a test document in grade 2, it translated to grade 2. I'm wondering why I'm reading my e-mails in grade two, and I'm wondering why, when I'm on Bookshare, it writes everything out in grade 1. Strange. How do I get the translator to let me read my e-mails in grade 2? I'm using braille, not speech. Nancy

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