Well, I might just spend my tax refund on another product, I have had a Braille Note since 2001, January, in fact, and have loved using it for reading books, taking notes, and even some web surfing, however, I am not crazy about the e-mail client and the word support is hopelessly in the dark ages, and of all the things I need the most it is Word support since I work in the real world and about 95% of the communications I need to save for future reference are in Word. I have kept the upgrades up, kept the service agreement up until I was told my transplant did not qualify, and because it is a good working display still, have not wanted to send it away forever to fix it. I have not seen another product I liked the feel of so much but after begging for the type of support I have needed since the fall of 2002, I am seriously figuring HW just doesn't care about those of us who are working or students and need what I have been asking for.
Bookshare access is great, but, I did not need all the games, I did not need an FM radio, I do need Word. Rose Combs [email protected] -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Paul Tandy Sent: Thursday, January 29, 2009 12:23 AM To: brandon; [email protected] Subject: re: [Braillenote] braillenote vent i and many others aggree with that hole-heartitly. If Humanware cared about their customers, they would surely fix this. If word support doesn't come out in the next upgrade after keysoft 8, I think we will surely know that they have no respect for their customers. Paul > ----- Original Message ----- >From: "brandon" <[email protected] >To: <[email protected] >Date sent: Thu, 29 Jan 2009 22:07:39 -0600 >Subject: [Braillenote] braillenote vent >Ok this non word support is really crap. >I've been a loyal customer for ten years, and this company seems to ignore all of our feedback. >I'm sick of this company not addressing issues with word and other things that we need on the MPowers. >Hw, If you would really listen to your customers, You'd give us feedback on this list, and try at least for god sakes to implament the word support we've all been gripping about for years! >One angry college student. >Brandon >___ >Replies to this message will go directly to the sender. >If your reply would be useful to the list, please send a >copy to the list as well. >To leave the BrailleNote list, send a blank message to >[email protected] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
