Yep, that sounds like the same problems that I had when mine broke. If anything, it's going to get worse. How soon can you send it in? I would check with hw and see how the traffic of repairs is at the current time. Do you have another device such as a laptop that you can use while your bn is in the shop? How old is it, what model is it, and do you still have a warranty? If you can pay for it, I would advise getting it fully inspected and everything at all that is wrong or dirty repaired or cleaned while it's in. Sorry that all that I can give you is bad news.
Good luck, Nicole ----- Original Message ----- From: "Jessica Barr" <[email protected]> To: "Nicole B. Torcolini" <[email protected]> Cc: <[email protected]> Sent: Saturday, January 31, 2009 3:57 PM Subject: Re: [Braillenote] braille display problem--need help! Yes. The amount of the display that is readable/unreadable varies. Sometimes refreshing makes the problem go away, and other times it doesn't seem to help much at all. Jess On 1/31/09, Nicole B. Torcolini <[email protected]> wrote: > Sorry, but I have bad news for you. Sounds like the connection between > your > display and your mother board is busted. I had these symptoms happen to me > twice. The first time, it was the real thing, and I had to send my bn in. > The second time, it was just trying to scare me or something because it > went > away. It sounds like yours is the real thing, though. Is it kind of like > half of the display is readable and the other half is not, and refreshing > it > helps some? > > Nicole > > ----- Original Message ----- > From: "Jessica Barr" <[email protected]> > To: <[email protected]> > Sent: Saturday, January 31, 2009 3:06 PM > Subject: [Braillenote] braille display problem--need help! > > > Hi all. A month or so ago, my braille display started occasionally > showing garbage instead of what it is supposed to show. I called HW > and they told me how to exercise it. It worked for a while; however, I > have to exercise it more and more frequently. I had to exercise the > braille display three times yesterday and twice today for more than > the recommended half hour to get it to work properly. Is there > anything else I can do? > Jess > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
