Hello all,

First let me introduce myself> I am Antonio Guimaraes, and I live in Rhode 
Island. I work at National Braille Press as a customer service representative, 
and use note-takers to keep things simple, maintain records, and manage my 
schedule.

I am transitioning from a Braille Sense to a Braille Note, and have been using 
the Braille Note for only 3 days. I found that for me, the braille note can not 
be used out of the box because one needs to get considerable reading done in 
the manuals to understand even some of the basics. This was not the case with 
the braille sense, as I deboxed it, and was reading and writing in all of my 
files the same day.

There are issues with the Braille Note, some of which I'll be sure to address 
later. The reputation of unresponsive tech support is one main issue, and the 
way the manual is written yet another.

That is a conversation for a later time, but I do have some concerns about 
reading and editing braille files.

1. All my braille files are of extension .brl. Does changing to .brf enable the 
BN to prompt for less information? 

When opening the file, I do not want the BN asking if I want to "review 
previous options."

Likewise, I don't need the BN asking if I want to save the file in keysoft 
format when exiting.

2. Navigating from disk to disk, to folder and subfolder, listing files of any 
type, and returning back to an easy list of folders and subfolders is 
frustrating at best. I know intuitively that the way to manage files, find them 
and open them easily should be completely overhauled. Either I am missing 
something, or Humanware missed the mark and really needs to improve folder and 
file navigation.

The Braille Sense ease of navigation is exactly why I was able to begin using 
the machine right out of the box.

What are the user experiences, and the general mood on the part of Humanware?

3. Once I painstakingly found and opened my file, the Braille Note assumes that 
the file is eventually going to be embossed, so it inserts a line break 40 
spaces in from the beginning of what it calls a paragraph. The Braille Note 
definition of a line, and a paragraph is consistent with printed and embossed 
documents, but as a user I do not want my note-taker formatting things for me. 

I reached out to a braille note user about this automatic formatting and she is 
often frustrated when writing long mathematical equations that get broken up by 
line breaks.

The Braille Sence allows me to read by paragraph, and unit, and this should be 
another reading mode one could get to with space m.

This mode of reading goes paragraph to paragraph with the press of the space a, 
and space dot 4. Likewise it moves unit to unit with space 2-3 and space 5-6.

While we are at it, why not show blank lines too.

Thank you for your thoughtful response.

Antonio M. Guimaraes Jr.
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