I have not found that the entire file is erased, but I find that
with non-keyword files, such as .doc files, sometimes the
contents will be erased if you switch from keyword to another
application or, though it is rare now, when you exit to the
keyword menu or try to save the file with space-s. In the case
of switching tasks, no errors are given but the file contents
will be gone when you open the file again by switching back to
it. In the latter cases, the famous "exception: converter.
Access violation [reading or writing] [what I assume to be a ram
address]" error is displayed, and all text past a point in the
file is gone, though I have not been able to find a system by
which this point is determined. Again, though, this is very rare
in the latest ks versions; in fact, I am not sure when it last
happened.
Have a great day,
Alex
----- Original Message -----
From: "Maurice Sloane" <[email protected]
To: "Nicole B. Torcolini"
<[email protected]>,"Braillenote List"
<[email protected]
Date sent: Sun, 5 Apr 2009 16:58:21 -0700
Subject: [Braillenote] RE: Is there an explanation?
Hi Nicole,
There is no known explanation as to why this occurs. These
issues can
often be very hard to track down and are often solved by a chance
observation. It was interesting to read KD's observation that
using the
Thumb keys while exiting a file can cause issues. We will
certainly
look further into that.
In your experience is it more likely to occur in any one file
type. For
example, is it happening only in Keyword Braille files or other
file
types.
Maurice
________________
Maurice Sloane
HumanWare NZ
Phone: +64 3 384 4555
Direct Dial +64 3 940 2223
Mobile: +64 21 528 374
Email: [email protected]
<mailto:[email protected]
Website: www.humanware.com
________________________________
From: Nicole B. Torcolini [mailto:[email protected]]
Sent: Sunday, 5 April 2009 7:10 a.m.
To: Maurice Sloane; Braillenote List
Subject: Is there an explanation?
Is there an explanation for why the bn sometimes randomly erases
a file
when you exit it? You can tell that it's happening because it
takes
longer to close the file than usual, so, obviously, some process
either
is or is not happening.
Nicole
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