I decided to change the subject line to hopefully attract the attention of a
Humanware techie who might be able to advise Malona and me. I also followed
the upgrade instructions very carefully; I always do when upgrading a
BrailleNote or anything, but especially the BrailleNote, since it erases
everything and then rewrites.
As I said yesterday, when I first got my mPower in 2004 or whenever it was
(it was a transplant from the classic), I got this reset loop after
inserting a micro drive into the unit. Dean Jackson had me do something; I
think it was to erase the Windows folder, but it seems I also had to rename
a file in the dictionary folder before doing so. I had to re-install GPS
after doing this. I'm wondering if there is some kind of similar fix for
this reset loop.
The unit works fine, except that as Malona said, whenever I have to reset, I
get in the loop, and just have to give up and go to the main menu. The only
thing that won't work is my dictionary. During one of my loopings, I saw
the message about the dictionary files couldn't be unlocked. I've seen that
before when I wasn't in the loop, and a reset fixed it; but this time the
dictionary is dead. I just get an error tone when I try to use it.
Peggy
http://kernsac.livejournal.com
http://facebook.com/kernsac
----- Original Message -----
From: "Richard Ehrler" <[email protected]>
To: <[email protected]>
Sent: Wednesday, July 29, 2009 3:53 AM
Subject: Re: [Braillenote] Got upgraded
I also upgraded and am happy to say I haven't run into the endless cycle
of resets mentioned by some others on this list. Did this reset problem
start immediately after completion of the update and are you able to break
out of it for any time to use your unit? Hopefully this reset thing is an
anomaly only effecting a few units and not a major bug that will hit many.
I know that doesn't help those who are fighting it right now and hopefully
the tech support people will get on here quickly with a fix for the
machines that have this problem. I assume you followed the upgrade
instructions exactly. From reading some messages on the list, it is clear
that some people just shoot from the hip with these updates and don't
bother reading the upgrade instructions. This is not a good way to do
updates and still be a happy camper.
Good luck!
Richard Ehrler
----- Original Message -----
From: "Malaina VanderWal" <[email protected]
To: "Braillenote" <[email protected]
Date sent: Wed, 29 Jul 2009 06:07:44 -0400
Subject: Re: [Braillenote] Got upgraded
I also am caught in that same loop of reset and jkl resets. I
was going to
write about it yesterday but didn't have time. I am glad it
isn't just me.
Malaina
----- Original Message -----
From: "Peggy Kern" <[email protected]
To: "Braillenote" <[email protected]
Sent: Wednesday, July 29, 2009 12:57 AM
Subject: [Braillenote] Got upgraded
Well, I'm upgraded to version 8, but I seemed to get caught in
an endless
loop of resets: reset to update system files; system files
were updated,
so do a plain reset; do another reset to update system files,
they were
updated, etc. I remember when I had something similar when I
first got
the mPower, and Dean Jackson had me delete my Windows folder,
which meant
I had to reinstall GPS, but it solved the program. My BN works
just fine;
it's just that I get an annoying reset loop. Thoughts?
Peggy
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