Hi Aleeha,
First of all try at least the normal reset.
If that works don't worry yet about the rest of this message.
How many email messages in your system?
Find the "All" folder and use space with "i".
How much disk space is free?
Use File Directory and at any list of files use space with "i".
How big is your database?
Use File Directory to get into Keymail directory, space with "x"
twice to get "list of all including hidden" find the file "Email
folders.cdb" and space with "i".
(Also check the file below it "Email folders").
This email database is probably broken and needs "refreshing".
I suggest going through all your messages saving those you are
likely to need.
Another thing to do is take a copy of the "Email folders"
database on to another drive.
If KeyMail can no longer use that database, after copying it,
delete the database in that Keymail directory and copy the file
"Email folders" from KeySoft system disk/windows into Flash
disk/Keymail, then go into KeyMail and try to read a mail it will
ask to recreate the database, answer yes.
You can still access the copied database on the other drive by
using KeyList.
Regards,
Steve.
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"He that believeth on him is not condemned: but he that believeth
not is condemned already, because he hath not believed in the
name of the only begotten Son of God.
And this is the condemnation, that light is come into the world,
and men loved darkness rather than light, because their deeds
were evil."
(John 3:18-19 AV)
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----- Original Message -----
From: Aleeha <[email protected]
To: "[email protected]"
<[email protected]
Date sent: Mon, 21 Sep 2009 09:30:01 -0700 (PDT)
Subject: [Braillenote] email problem
Hi,
Sorry if this has been asked before. I am using hotmail with ks8.
When receiving email, i get the message that the disk is full.
Then, when I try to move a single email to the trash folder, it
says that there is not enough space on the disk. When I mark all
email and try to move them to a folder, it says the network
request is not supported. Also, when I try to free database
space, I get the message that there is 0 bytes freed. Can anyone
help?
Aleeha Dudley
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