Hi JD,
Here is the list of names and positions you might want to contact:
Gilles Pepin, President and CEO.
Jonathan Sharp, KeySoft architect and software development manager.
Lucia Gomez, BrailleNote Product Manager.
And others.
-----Original Message-----
From: jd [mailto:[email protected]] 
Sent: Saturday, December 05, 2009 7:24 PM
To: Alex Hall; [email protected]; [email protected];
[email protected]
Subject: Re: [Braillenote] No SDK for Keysoft


Hello:

Humanware decisions come from the top, not from the 
bottom.  I feel that a dialog with the company's CEO 
andor Vice-Presidents may prove more beneficial than 
writing to Tech or Customer Support.   The decision 
is a managerial one and if we can pinpoint the 
person who has the power we can have a better chance 
to make a difference.
I don't feel that a petition would have the impact 
of many letters addressed to the CEO.

If you can provide a name and address I'll send a 
letter or three.



                JD Townsend
                Helping the light dependent to see.


Daytona Beach, Florida, Earth

> ----- Original Message -----
>From: "Alex Hall" <[email protected]
>To: "Joseph Lee" <[email protected]>,"'Joe 
Orozco'" <[email protected]>,"'BN List'" 
<[email protected]
>Date sent: Fri, 4 Dec 2009 20:51:38 -0500
>Subject: Re: [Braillenote] No SDK for Keysoft

>The thought strikes me that, instead of a petition, 
we just get a brief "why
>you should release it" text from every interested 
party, whether a possible
>programmer or just someone who feels that they, and 
other users, would
>benefit from an SDK.  We then compile all of the 
texts into a single, huge
>email, and send it to hw tech support as well as 
customer service.  Thoughts?


>Have a great day,
>Alex
>New email address: [email protected]
>----- Original Message -----
>From: "Joseph Lee" <[email protected]
>To: "'Joe Orozco'" <[email protected]>; "'BN List'"
><[email protected]
>Sent: Friday, December 04, 2009 20:48
>Subject: RE: [Braillenote] No SDK for Keysoft


>> Hi,
>> I see your point.
>> As for assistive tech in general, I do have that 
one as my final research
>> area.  But as it is, I (and others) would like to 
start contributing to
>> small
>> things before moving onto big things.  I plan to 
teach computer science to
>> future students, but as it turns out, the best way 
to teach it is via
>> trials
>> and errors (I learned this rule during my C++ 
class).
>> As for the petition, if we phrase it right, we can 
hit a jackpot - the
>> text
>> of the petition should be simplified so that even a 
newbie can understand
>> it.
>> Cheers,
>> Joseph

>> -----Original Message-----
>> From: [email protected]
>> [mailto:[email protected]] On 
Behalf Of Joe Orozco
>> Sent: Friday, December 04, 2009 5:32 PM
>> To: 'BN List'
>> Subject: RE: [Braillenote] No SDK for Keysoft

>> Well, let's be a little reasonable guys.  It seems 
a bit risky to base
>> your
>> studies on the presumption that you will work for a 
specific company,
>> especially with one where you already know the 
operating system is a
>> closed
>> one.  It seems your genius should be built to help 
improve assistive
>> technology as a whole rather than the features of a 
single product.  A
>> petition is unlikely, since most people will 
probably not know what SDK
>> stands for, let alone how to use it to add features 
to the device.  I
>> follow
>> Alex and Joseph diligently, because your input is 
always solid, but I am a
>> little surprised at the both of you for putting all 
your eggs in one
>> basket.

>> Joe Orozco

>> "A man who wants to lead the orchestra must turn 
his back on the
>> crowd."--Max Lucado

>> -----Original Message-----
>> From: [email protected]
>> [mailto:[email protected]] On 
Behalf Of Alex Hall
>> Sent: Friday, December 04, 2009 8:23 PM
>> To: Joseph Lee; 'BN List'
>> Subject: Re: [Braillenote] No SDK for Keysoft

>> I agree.  My goal for years, and my main reason for 
going into
>> my field of study, was to work for HW writing 
programs for the
>> bn, and it has always been my hope that an SDK 
would one day be
>> available that would let me start writing programs.  
Imagine
>> having more games available than just z-games; 
keysoft-specific
>> card games, Battleship, and more...  and those 
would just be the
>> practice programs coming from the people starting 
to use the
>> SDK.  Then we get a timer instead of just a 
stopwatch, maybe,
>> depending on how deep into keysoft we can get, 
things like
>> creating a keybase database from a csv file instead 
of having
>> to create the database ahead of time, and other 
improvements we
>> have long wanted but never gotten.  I am not 
talking about huge
>> changes like fixing Word support (that has to come 
from
>> Microsoft), but many other options, aside from the 
few I have
>> put here, would be possible, and all it would take 
is someone,
>> or a few people, with this SDK writing, testing, 
and releasing
>> the programs.  Best of all, if the person did not 
want to, they
>> would not have to charge anything; at the very 
least, they
>> could charge much less than the $200 per upgrade we 
currently
>> pay for.  I can imagine each card game costing $5 
or $10, for
>> example, and that cost would only be there to cover 
the initial
>> cost of the SDK that the programmer had to pay.

>> All this opportunity, though, will never happen 
since hw
>> refuses to allow its products to be expanded by the 
very people
>> who use them on a daily basis.  I, for one, would 
sign any
>> petition put forth to ask hw to offer an SDK.  Even 
if it was
>> offered with the understanding that use of any 
programs made
>> using it that cause damage would not be covered by 
tech
>> support/repair, I would be fine with that.  There 
is very little
>> you can do to a bn that re-installing keysoft will 
not fix, and
>> I would expect the SDK to have an emulator for 
testing your
>> program before you ever put it onto an actual bn 
product.  HW,
>> please reconsider your stance on this important 
issue!


>> Have a great day,
>> Alex
>> New email address: [email protected]
>> ----- Original Message -----
>> From: "Joseph Lee" <[email protected]
>> To: "'Alex Hall'" <[email protected]>; "'BN List'"
>> <[email protected]
>> Sent: Friday, December 04, 2009 20:12
>> Subject: RE: [Braillenote] No SDK for Keysoft


>>> WHAT!!! NO WAY!!! We need something more drastic 
than this...
>>> This is illogical: how can a product grow and 
exhibit
>> potential when the
>>> very way of doing it is closed? We have people who 
are
>> willing to do it
>>> and
>>> sacrifice time and effort for it.  I am shocked by 
this
>> revelation.  Folks,
>>> we
>>> need another petition...  NO individualized and 
open SDK, no
>> potential for
>>> BrailleNote for future engineers!
>>> For me (and for possibly others), the prospect of 
programmability of
>>> BrailleNote has been the driving force behind some 
of us
>> taking computer
>>> science as our college major.  The reason why I 
decided to
>> specialize in
>>> assistive technology and embedded system all came 
forth because of
>>> BrailleNote.  If a very device was used as an 
inspiration, I
>> view that it
>>> needs further enlightenment via an easy to access, 
open programming
>>> environment where professionals and students can 
showcase their
>>> engineering
>>> talent.  Also, the overall perception and 
experience of using
>> KeySoft can
>>> be
>>> improved if useful third-party programs from 
professionals
>> and students
>>> (who
>>> are dedicated to BN) are released.  I do understand 
the
>> company's message
>>> that it needs to protect things from competetors.  
However,
>> for things like
>>> this, I view that availability of the KeySoft SDK 
would be a
>> far better
>>> solution for our future.
>>> Thanks.
>>> Cheers,
>>> Joseph

>>> -----Original Message-----
>>> From: [email protected]
>>> [mailto:[email protected]] On 
Behalf Of Alex Hall
>>> Sent: Friday, December 04, 2009 4:52 PM
>>> To: BN List
>>> Subject: [Braillenote] No SDK for Keysoft

>>> Hi all,
>>> Just so everyone knows: I just talked with tech 
support through email,
>>> asking about pricing and availability of an SDK for 
keysoft,
>> like the one
>>> that Sendero Group uses.  They said that the SDK 
cannot be lisenced to
>>> individuals (the way they put it was "no public 
SDK"), and
>> there are no
>>> plans, as far as my rep is aware, to change that.  
Tech support was
>>> apparently unmoved by my point that so many little 
things
>> that users would
>>> like could be solved this way, like metric 
converters, extensions to
>>> keyplus, or a countdown timer.  So, sadly, no SDK 
for private
>> use, and no
>>> plans to ever offer one.  Sorry to all that would 
like to get ahold of
>>> one...

>>> including myself!


>>> Have a great day,
>>> Alex
>>> New email address: [email protected]


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te

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Release
>> Date: 12/04/09
>>> 07:32:00



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