Wait a sec, is there a way to do a service reset for the classic? My friend does not have her files backed up onto another card.
On Mon, Feb 15, 2010 at 9:56 AM, Nicole B. Torcolini < [email protected]> wrote: > Then that is probably the next step. First try the soft reset. If that > does not work, then the 123 and if not that the 456. I do not recommend a > service reset, but, if all else fails, you could try that. Are all of the > printer files there? Does your friend have them backed up so that they could > be deleted and reloaded in case that is the problem? > > > ----- Original Message ----- > *From:* Melissa Hadiyanto <[email protected]> > *To:* Nicole B. Torcolini <[email protected]> ; > Braillenote<[email protected]> > *Sent:* Monday, February 15, 2010 7:44 AM > *Subject:* Re: [Braillenote] printing problem > > Well not exactly. She did try just a regular reset with the reset button > but when she tried to print, it still said that the printer is out of paper. > > On Sat, Feb 13, 2010 at 3:00 PM, Nicole B. Torcolini < > [email protected]> wrote: > >> Did your friend try all of the resets? >> >> >> >> ----- Original Message ----- From: "Melissa Hadiyanto" < >> [email protected]> >> To: "Braillenote" <[email protected]> >> Sent: Thursday, February 11, 2010 4:37 PM >> Subject: [Braillenote] printing problem >> >> >> Hello my fellow braillenote users. I have a friend who has a problem >>> with >>> printing documets from her braillenot. Her braillenote is actually a >>> classic >>> and is keysoft 7.01 build 25. Before that braillenote, my firend didn't >>> have >>> a braillenote and it was mine until I got my mPower. At the time when it >>> was >>> mine I had no trouble printing. I have no idea why that braillenote is >>> acting up now but I can understand if it's because it's too old. It is >>> pretty old though the 5 digit serial number starts with 1. Anyway >>> whenever >>> my friend tries to print something from her braillenot (after saying yes >>> to >>> the promp "printer ready?") instead of saying "printing of (document >>> name) >>> complete", it says that the printer is out of paper. The thing is though >>> that the printer was full of paper. No one knows what to do about this >>> problem. When I print a document from my mpower the document prints and >>> its >>> from the same printer that we use at school. At school there's only one >>> printer that we can print from so we have no choice but to use it. I'm >>> wondering if any of you gus can help and give some suggestions. Please >>> do. I >>> would appriciate any advice you give me. Thank you. >>> ___ >>> Replies to this message will go directly to the sender. >>> If your reply would be useful to the list, please send a >>> copy to the list as well. >>> >>> To leave the BrailleNote list, send a blank message to >>> [email protected] >>> To view the list archives or change your preferences, visit >>> http://list.humanware.com/mailman/listinfo/braillenote >>> >>> >> > ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
