It almost sounds like you have a connection for which you did not save a username and password, which applies to dial-up connections if I remember right. Go to the connectivity menu and check the connection. What device is it set to use, and is *all* the information filled in?
On 8/10/10, Sharon S <[email protected]> wrote: > Hi, this doesn't work. I just tried it again and have it in front of me now > so I can give you the exact wording. > > It asks for my user Id, and when I ask for help it says "type the user ID > for this connection configuration and press entre" Then if I put my user > name for my email in it goes onto asking me for a password. > > I tried pressing backspace with Q in both promps but it didn't work. > > So do you have any more clues? > ----- Original Message ----- > From: "Alex Hall" <[email protected]> > To: <[email protected]> > Sent: Tuesday, August 10, 2010 8:33 PM > Subject: Re: [Braillenote] Connecting to the net through Active Sync > > > When the username/password prompt appears, try pressing backspace-q. > That should close the dialog and let you continue. > > On 8/10/10, Sharon S <[email protected]> wrote: >> Hi, I have tried connecting my PK to the internet through my laptop using >> USB and active Sync. I have done this before on my PC but I couldn't get >> it >> to work through the laptop. I have had the same problem when trying it >> through the computer at work. All computers are running windows ExP and >> the >> version of Active Sync that came with the MPower. My laptop is connecting >> through wireless but the work computer is through a network cable. >> >> What happens after I have connected to active Sync and set up a >> partnership >> is that when I try and connect with the PK to either email or Internet I >> get >> asked for a user name and password. As far as I know neither network has >> passwords on them and this didn't happen when I used my PC which is on the >> same network as the laptop but instead of wireless it is using a network >> cable but so is the work computer and that asks for a user name and >> password. >> >> Hope someone can help because there are some emails I need to take around >> with me on the PK and since my brother changed the wireless settings I can >> no longer use my PK on the wireless network so until I get my Apex I would >> like to be able to connect my PK through USB. Also I have a client at work >> who would like to use the work setup to access his email with his >> voicenote >> MPower but I can't work it out yet because of this user name and password. >> >> >From Shaz. >> PK user >> >> >> ___ >> Replies to this message will go directly to the sender. >> If your reply would be useful to the list, please send a >> copy to the list as well. >> >> To leave the BrailleNote list, send a blank message to >> [email protected] >> To view the list archives or change your preferences, visit >> http://list.humanware.com/mailman/listinfo/braillenote >> >> > > > -- > Have a great day, > Alex (msg sent from GMail website) > [email protected]; http://www.facebook.com/mehgcap > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > > > -------------------------------------------------------------------------------- > > > > No virus found in this incoming message. > Checked by AVG - www.avg.com > Version: 9.0.851 / Virus Database: 271.1.1/3061 - Release Date: 08/10/10 > 04:35:00 > > -- Have a great day, Alex (msg sent from GMail website) [email protected]; http://www.facebook.com/mehgcap ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
