Hi,
I posted this message yesterday and didn't receive a response.
I'll try it one more time.
I am using the Apex and a new windows seven computer.
I have windows mobile device and keysync 4.0 on the computer with Keysoft 9.02.
All are loaded so I see my flash disk with the Apex connected to a
USB cable. Use USB is checked on both the apex as well as my computer.
Keysync is also running.
When I bring up the menu to sync, I hear connecting please wait and
this goes on for several seconds then nothing. the apex is stuck and
key commands will not work. I have to do a reset in order to get out
of that menu.
Something is obviously not right.
I emailed tech support and they told me outlook had to be opened, but
this happens with outlook open as well.
If I can't solve the problem on this list, I'll wake up early and
call tech support before I leae for work some morning.
Any suggestions?
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