Hi Gerald,
I think the database might be the issue. But before trying
restoration process, turn off wireless, then from Connectivity
Menu, press U (Connect using existing config). When you choose
your config, wireless will be enabled and it should connect to
your network.
Another one to try would be disabling the power saving mode.
From Wireless Ethernet menu, go to Wireless Options. The "Power
saving mode" option is the last one in there. Press N to disable
this, and when asked to reset your unit, press Y for yes.
If that doesn't work, then perhaps restoring the Flash files
could be another thing to try.
Cheers,
Joseph
----- Original Message -----
From: [email protected]
To: [email protected]
Date sent: Fri, 11 Feb 2011 08:05:29 -0500
Subject: [Braillenote] Keysoft 9.1 Broke my Connection to my Home
Network
I think it was John Gassman who reported losing his Internet
access after
loading the upgrade. I, too, have a problem and will probably be
calling
Humanware this morning to try and find out a way to get some
diagnostics
or something to dig a bit deeper into my issue.
Here's my situation just to give a data point to others trying
out the
upgrade. I have a Linksys WRT54GS wireless router at home that
is running
the latest available firmware. I have it set up to allow
connection in B
or G mode. I also have it set to use "mixed mode" where, as I
understand
it, the router will negotiate a WPA2 connection if it can but
will also
fall back to WPA if necessary. I've been able to connect happily
to that
router over the past year with the Apex. I assume the connection
was WPA
since the Apex hasn't supported WPA2 until now. I'll add that I
have a
nice long security key that I believe uses the full 63 characters
available. I also have mac ID filtering enabled on the router.
Multiple
computers and an HP all-in-one photo printer all connect to the
network
without trouble.
After upgrading the Apex I turned wireless on and attempted to
connect to
the network. The Apex came back with a "not connected" message.
I tried
deleting my existing connection configuration and then created a
fresh one
by scanning for networks, pressing Enter on my home network, and
filling
in what I was asked for. I was pleased to see that the prompt
was for a
WPA2 shared key. However, after recreating and saving the new
configuration, when I did the "Reconnect using existing
configurations"
option, the Apex went fishing for a network, then told me it was
connecting to my network, then bombed out and said it was not
connected.
I hope this information is helpful, and if others have the same
thing then
it's not just my own little peculiar problem. I'll just add that
I was
able with little trouble to connect to our wireless network here
at work,
so it's not as if my Apex is totally unable to do wireless
networking
following the upgrade.
Cheers,
Jerry
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