OOPS! In my previous note I forwarded John's message instead of my reply. Please see my reply to John below.
-----Original Message----- From: Rich Irwin [mailto:[email protected]] Sent: Friday, February 25, 2011 3:40 PM To: 'John Gassman' Subject: RE: [BrailleNote] windows 7 and my apex are not finding each other Hi John: I am experiencing the same challenge as you describe, only I am running Vista 64 on my desktop computer. I have had conversations with Greg at Humanware about this. He has had me uninstall WMDC and do a J K L reset. Due to other commitments I have not been able to get back to redownloading WMDC and reinstalling it. One thing that bothers me about WMDC is that I do not know how big the file is supposed to be and therefore whether I have downloaded the complete file. I should be able to get back to this project early next week and I will let you know if I have success. It is also interesting that both you and I have addressed this challenge to the list several times over the past year and do not get any responses from the "experts". -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of John Gassman Sent: Friday, February 25, 2011 5:55 AM To: [email protected] Subject: [Braillenote] windows 7 and my apex are not finding each other HI, I sent this to support but thought I'd also send it to the list in hopes of receiving a correct response. I'm not interested in guesses. Please respond only if you are sure you have a usable answer. I'll be gone for a few days and can only respond if I have a wireless connection available where I'm going. I'm using windows 7 64 byt, windows mobile center 64 byt and the newest Keysync which I have uninstalled and reinstalled many times. John Hi, I just reinstalled keysync. When I plugged in my USB to the computer and to my apex. I got a message indicating that the driver could not be installed. I don't know which driver it was and so far have not gotten the message to repeat. When I am in the connection settings, I tab and hear allow USB connections checked allow connections to one of the following check box checked connections drop down box bluetooth one of one, Is this correct or should I hear something about USB connections since that is what I am connecting with? Next I hear this computer is connected to automatic one of three next I hear allow automatic device athentication check box checked Allow data connections on device when connected to PC check box not checked OK Cancel If I try and sync, I hear my apex say could not find a partner to sync with So obviously, windows 7 and my apex are not finding each other. Any thoughts or suggestions? Thank You! John ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
