Mike, I see both sides to this. I use my Apex all the time, and now that it reads NLS books, too, it would be my device of choice if I only could take one with me on vacation. Braille, talking books and GPs in one unit, plus I can keepa good-sized library of Braille books and magazines I want to read, and it won't take up lots of disk space. But on the other hand, The folks who are really getting the short end of the stick are those who own the Q.T. They could easily use it with their iPhones, ((which do most of the other things one would want to do portably), but at least for now, that's in the past. Humanware broek that functionality with the 9.1 upgrade. Either they weren't aware of it, which should have been tested before release, or they were and didn't tell customers about it. Either way, by taking the 9.1 upgrade, Q.T. users lost functionality they were accustomed to using in their daily lives. If this had been tested and customers were given proper information when the upgrade came out, those who depended on their BNs could have made an informed choice. Even if users could have been given the opportunity to roll back to 9.0, they could have decided for themselves what kind of tradeoff they were willing to make. But Humanware doesn't seem to have a procedure for rolling back, and something major was broken with the upgrade--not for those who just use the BN, but for some who use it to interface with the iPhone and (I Presume) other Apple devices. Humanware handled this badly, either because they didn't test it and inform customers, or, once the problem was known, didn't offer a way for customers to roll back to a Keysoft version that would work for them. BT users aren't affected by this, only Q.T. owners. So as a BT owner, I'm doing okay. But my wife bought a Q,T., and she can no longer use a machine, which costs several thousand dollars, for tasks she could do efficiently before May. I can't blame Q.T. owners for being unhappy. I hooked my BT up to her iPhone and observed this functionality, and it's quite cool. But it's gone, at least temporarily, for many users. Is it going to be fixed when Apple does their next major upgrade? Does anyone know? Hello? Hello? I haven't seen a public statement about this from Humanware, and there should be one. Users should be given a means of rolling back, or at least be told what the outlook apears to be--anything that would indicate to them that Humanware cares about their needs at all. Nothing. The silence is deafening. And, as much as I personally enjoy my Braillenote, I find this deplorable. Fortunately for me, I have a BT. But people who bought a Q.T. didn't pay any less, and they deserve some respect and some solid information about how and when this problem will be addressed. -- Rick Lewis
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