Hi, It is in fact with Google. There were reports in the past of contacts disappearing on other GTalk clients. Also, there were words on Gmail not being usable for some time in the past. Well, I'm thinking that HW cannot reproduce this, as the problem has been corrected by Google by end of the weekend. On a related note: as for Bookshare problem, the stability will depend on code between Benetech and HW. Cheers, Joseph
On 8/24/11, Chris Nusbaum <[email protected]> wrote: > Hi everyone, > > I just talked to Greg Silsman at HW Tech Support and asked him > about our issues with Keychat contacts disappearing. He said > that he was reading the list this weekend and saw that thread and > that this was happening to a lot of us. He did everything he > could think of on his Apex, but couldn't reproduce the problem at > all. So, it can't be a problem with Google, since if it was, the > problem would be across the board, effecting everybody. So he's > asking all of us to let HW Tech know exactly the steps you did > when it happened, if applicable. In other words, what exactly > were you doing on Keychat when this happened, or did it just > happen? They're at about as much of a loss as we are, so if you > can figure out any reason why it might be doing it or how it > happened to you, please notify HW by calling 800-722-3393 and > hitting option 7 or emailing [email protected]. Hope you can > help HW figure this out! > > Chris > > Chris Nusbaum > > "The real problem of blindness is not the loss of eyesight. The > real problem is the misunderstanding and lack of education that > exists. If a blind person has the proper training and > opportunity, blindness can be reduced to a mere physical > nuisance." -- Kenneth Jernigan (President of the National > Federation of the Blind, 1968-1986.) > > Visit the I C.A.N. Foundation online at: > www.icanfoundation.info for > information on our foundation and how it helps blind and visually > impaired children in MD say "I can!" > > > Sent from my BrailleNote > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
