Hi,
Ask him to make sure that he is using the correct connection, and if so, that 
he has configured the settings correctly. And if he is using lan (wired) 
connection, to make sure that the cable has been connected securely.
Have you forwarded the internet setup article on the bnusers site to your 
friend?
Cheers,
Joseph

-----Original Message-----
From: Jasmine Kotsay <[email protected]>
Sent: Wednesday, September 07, 2011 5:29 PM
To: [email protected]
Subject: [Braillenote] Internet

Dear Listers,

I have a friend who just got his Apex BT 32 yesterday, and he is 
having Internet troubles.  Even though he created his connection, 
when he tries to go to the Internet, he gets a message saying, 
"The page cannot be displayed." Does anyone have any ideas as to 
what he could do?

Sincerely,
Jasmine

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