Hi,
I can answer one question.
It will take about 2 weeks to get it back. I had to send mine in, and it only took about two weeks to get it back, even though I sent mine in for a different reason.
Hope this helps!

----- Original Message -----
From: Christina Moore <[email protected]
To: [email protected]
Date sent: Sat, 5 Nov 2011 22:59:10 -0400
Subject: [Braillenote] Just a couple of questions

Hi everyone,

I was just wondering, how long does it take HW to fix a BN? I had to have my BN sent in for repair because it had a short in the Braille display, what could have caused this and how long will it take to get
the device back?

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