Hi all, I would agree with the statement of making the BN's more stabil. I 
am very happy wwith my Apex and PK it is only the crashes that get in the 
way of my enjoyment. I haven't had as much problems as others on the list, I 
use the email program and have never had it totally go on me. I have had a 
couple of times where I couldn't move or delete emails but this was just a 
matter of making more room on the flash drive and then I could move or 
delete messages again. The only thing I really would like to see in a 
upgrade very soon is the docx support. I use microsoft 2007 on my computers 
so some of the documents I creat aren't accessable on my BN's. However I can 
set word to automatically save them as a earlier version which I currently 
do because a number of people I deal with don't have the latest versions of 
word. However as more and more people start to move over to the newest word 
program it would be nice if I didn't have to send the document to my 
computer to translate before opening it on my Apex.

Well that's my main issue for now.
>From Shaz.
BN QT Apex and PK user.

----- Original Message ----- 
From: "Joseph Lee" <[email protected]>
To: "Aleeha Dudley" <[email protected]>; <[email protected]>
Cc: <[email protected]>
Sent: Friday, June 01, 2012 4:54 AM
Subject: Re: [Braillenote] more braillenote feedback suggestions


| Hi,
| I think, for sake of time and space, I'd like to offer jwo
| questions that convention attendees should ask HW (in my opinion)
| and for us to ponder for a while:
| * What is better - stability in long term or useful features in
| short term? Although useful features would make Apex an
| attractive solution, from usability perspective, it is better
| that we have a stable product to make Apex a dependable platform
| (and I'm sure majority of bugs could have been fikxed with
| stability).
| * Wouldn't partnerships yield more fruits - since KeySoft is
| driven by user requests, bug reports and keeping up with current
| standards, I believe more user partnerships with HW could help
| both parties in the end (not only from usability with reports and
| suggestions, but also allowing users to contribute useful gifts
| to other users in the form of user-written KeySoft extensions).
| As for responses from company (and from users), we do have
| occasional posts from HW staff (when matters that require
| clarification arises).  However, the trend is that users are
| filling the role of tech support here (if they have useful
| solutions or ideas), and we do now have a situation where
| "experts" are located at key parts of the world (including "next
| generation experts" like Aine, I'd say).
| But to keep the content relevant to the subject, the above two
| questions are things that I think even users may wish to ponder
| from time to time and ask at conventions (for both ACB and NFB,
| as well as other exhibit times and locations).
| Thanks.
| Cheers,
| Joseph
| ----- Original Message -----
| From: Aleeha Dudley <[email protected]
| To: Lanie <[email protected]
| Date sent: Thu, 31 May 2012 13:14:23 -0400
| Subject: Re: [Braillenote] more braillenote feedback suggestions
|
| Hi,
|   I have seen these issues only if I accidentally press a thumb
| key while switching tasks.  I don't think I've encountered it
| without the press of said thumb key.
|
|
| Aleeha
|
| On May 31, 2012, at 1:06 PM, Lanie <[email protected]> wrote:
|
| I'm sorry if some of you are getting this twice.  I got a
| delivery failure, so I don't think it went through.  Another
| thing that should be fixed is the way in the middle of writing or
| after switching to another application, the BrailleNote often
| deletes the text out of a plain Braille or Microsoft Word file.
| Has anyone else had this happen? I had it just a few minutes ago.
|
| ----- Original Message -----
| From: Snow Bunny <[email protected]
| To: [email protected]
| Date sent: Thu, 31 May 2012 12:07:28 -0400
| Subject: Re: [Braillenote] more braillenote feedback suggestions
|
| Also, have a Humanware staff presence on this list.  Beth
| Original message:
| In addition:
| 1.  Fix the massive number of minor to serious bugs that have
| plagued
| users for years.  For instance, KNG speech defaults to rate 6
| when
| reading in other languages, keymail often corrupts its own
| database,
| wireless connectivity is spotty to useless in many situations,
| you
| can't paste from the clipboard or use spellcheck in webpage edit
| fields, keychat menu items have no shortcut or the shortcut
| fails to
| activate the item, popups in keyweb still take far too long to
| move
| through, deleting characters often makes the cursor jump...
| need I go
| on?
| 2.  Add promised features: multi-tasking, bluetooth object
| exchange,
| docx support (which, need I remind you, the Victor Reader has
| had for
| a couple years), unit conversion for keyplus, and so on.
| 3.  Offer more than one feature in each (very expensive)
| upgrade, or
| lower/toss out the upgrade price.
| 4.  Be more vocal with us, the paying customers, about
| developments and
| patches.  I realize many companies don't make upcoming features
| public,
| but it would be nice to hear that the people at hw are still at
| least
| updating keysoft, instead of adding an open-source pdf
| conversion tool
| and not fixing anything.
| 5.  Fix long-standing pronunciation errors.  For instance, the
| abbreviations mr, ms, mrs, dr, st, and so forth should not end a
| sentance, even though they are followed by a period.  Other
| words are
| still broken, like "wasted".  The pronunciation dictionary needs
| a
| major overhaul, while we're on the subject: it should support,
| at
| least, spaces and numbers, though regular expressions would be
| ideal.
| Failing that, the interface just feels old and awkward.
|
| On 5/31/12, Jessica Brown <[email protected]> wrote:
| I would like to add that It would be good if the bn supported
| flash player.  I have found that many sites are not accessible
| on
| the bn because you need flash player to use them.  Also, an sdk
| would be good so that people outside of hw can make programs for
| the bn.  Just some  ideas for people who will be going to the
| conference.
|
| ----- Original Message -----
| From: "Matthew J" <[email protected]
| To: <[email protected]
| Date sent: Thu, 31 May 2012 14:18:12 +0100
| Subject: [Braillenote] more braillenote feedback suggestions
|
| Ok, here's a quick list off the top of my head.  Considering the
| bn is sucha
| lackluster product, I could undoubtedly think of many more given
| time:
|
|
|
| 1: tables and footnotes in documents need to be made far more
| accessible
|
| 2: language support: writing in multiple languages is a chore,
| reading in
| them in anything but the word processor is  almost impossible
|
| 3: Imap support, better syncing with outlook contacts and the
| ability to
| import CSV contact files or some other format of contacts.
| Keymail must be
| made far more intuitive and less clunky, this must include the
| reading of
| html e-mail natively.
|
| 4: the reading of secured pdfs
|
| 5: updating the internet explorer engine to something less
| prehistoric
|
| 6: the use of more IM protocols and the upgrade to the XMPP
| protocol in use,
| so that facebook, msn, ETC, can be made useable from keychat, as
| no one uses
| google talk.
|
| 7: the ability to read Excel spreadsheets.
|
| 8: a twitter client along the lines of the one the braille sense
| clients
| have would not go amiss.
|
| 9: better compatibility with windows 7 64 bit and windows 7 in
| general for
| networking, syncing ETC.
|
| 10: .docx support!
|
|
|
| I can personally attest to every problem on this list and also I
| know quite
| a few people who would quite happily use an apex if it fixed
| some
| of these
| issues.  I think humanware does not realize how offputting these
| defects are
| to a large number of young, technically-able users who are
| choosing hims or
| a mainstream solution.  Outside of England, the use  of Braille
| note's in
| Europe is very low because of the language support issue, for
| example.
|
| Anyway, just my 2p worth,
|
| MJ
|
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|
| ___
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| If your reply would be useful to the list, please send a
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|
|
|
|
| --
| Have a great day,
| Alex (msg sent from GMail website)
| [email protected]; http://www.facebook.com/mehgcap
|
| ___
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| If your reply would be useful to the list, please send a
| copy to the list as well.
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|
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|
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|
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|
|
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| copy to the list as well.
|
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|
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|
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| 


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