try holding the reset button down for 5 seconds. this is a
different reset then just pressing the button and letting it go
right away. This reset works for me when the other one does not.
----- Original Message -----
From: "Sylvia Bernert" <[email protected]
To: <[email protected]
Date sent: Sun, 8 Jul 2012 17:49:43 -0600
Subject: [Braillenote] Any Suggestions?
Hello List,
I'm afraid I'm going to have to take my apex into the shop for
repair, but
first I wondered if you had any suggestions.
I charged it last night. It had been working perfectly fine. I
went to
turn it on this morning and the braille display didn't come up.
I then hit
the reset button. It beeped and displayed, "starting keysoft."
It didn't
do it's short little tune to take me back to the main menu. Even
when I
turned the machine off, "starting keysoft" still remained on the
display.
I might try charging it again tonight. I've had my apex almost
18 months
and someone said that that's about how long the battery lasts, so
it may be
time to switch batteries. I've tried taking the battery out and
putting it
back in. No luck. Two weeks seems like an awfully long time
without the
apex.
Sylvia Bernert
"If you can conceive it and believe it, you can achieve it."
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