I agree with Will on everything he said about Humanware. They need to step up to the plate and be useful in our everyday lives.
Sent from my iPhone On 2012-07-11, at 12:46 PM, will walsh <[email protected]> wrote: > Hi all, > I thought I would spend a couple minutes conveying some of my thoughts on the > Braille Note line of products and what I speculate might happen in the very > near future. > Before I start though, I would like to reassure everyone that some of the > things that I'm going to say here aren't meant to be offensive to anyone or > anything direct about HW. Rather, they are said to simply make a point. > As you know, a few companies have released a new note taker in the past > couple of months. From what I've seen, many people have been quite > interested in them, and some have bought them. > This is a great thing, but as I watch all these people happy with their new > product, I can't help but wonder about the Apex and what real value it brings > these days. > As far as I'm concerned, the answer to that one is very little. > In fact, I haven't seen hardly anybody but one or two people buy an Apex in > quite a few months. > This, in my opinion, just goes to show the lack of feature set that HW has > chosen to implement in this new generation note taker. > Lately, the people I've talked too said that they've gone and bought the new > Braille Sense from Hims or the other note taker from APH. > Why is this? Well, it's simple! Those note takers have more value at a less > expensive cost. > IT's beginning to look like Hamanware is much more concerned about their > money than what the customers want, which is a horrible way for an AT company > to act. I'm not saying that that's what they think, but that's just how it > looks. > I feel as if Humanware has lied to us about what types of things we would get > out of the Apex. > They have so far broken many of their promisees to us users about what we > would see. > On the other hand, have you seen what they've done to the stream. > The people that develop the stream have actually listened and took note of > what the costumers wanted and made it available through one simple update. > But for the Apex, it seems as if it could be four more years before HW > releases an update that's even purchase worthy! > AT this point, HW has two choices. They can either step up their game and > deliver, or they can just assume discontinue the Braille Note line all > together. > Because I know this for sure. After a while, people te just going to stop > wasting 7 thousand dollars when they can go out and buy a note taker that > could potentially only be hundreds of dollars in the near future. That's all > there is to it! > Because right now, all what HW represents a to me as far as Braille Notes are > concerned, are a bunch of lieing cheating sneaky thieves who had no problem > taking our money, but don't seem to really have a grip on customer service > and product value and can't keep up with the competition. > What are your thoughts? What do you think? > Will HW finally step up, or will the BN just go down in a car crash? > I feel like we've done everything we can to talk to them and let them know > and give them suggestions. > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
