I completely agree with your last point; Humanware tends to send
invoices as PDFs which is particularly ironic since they aren't the
easiest to access.

Grant

On 8/8/12, Vicky Collins <[email protected]> wrote:
> I called HW this morning to renew my service contract for the
> Apex.  And, although I'm guessing this is a reminder for most, I
> had either forgotten, or didn't realize, that one could only
> extend the service agreement for two years beyond the original
> one year warranty.  Thus, having purchased my unit in August of
> 2010, I renewed the agreement for the final year, and will
> hopefully have no problems once that period is up and will be
> able to save the $500.
>
> Still talking about the service agreement process, HW sent me an
> email confirmation within just a few minutes after I had placed
> my order, and my credit card had the funds set aside for the
> purchase just about the same time.  I was told this could take a
> day or two, but it all happened within about fifteen minutes of
> my call.
>
> Finally on this subject, my email contained a PDF attachment
> confirming the item I had purchased and its effective dates.
> But, wanting to save the email as an EML file, I opted to skip
> downloading the message on my Apex and received it on my Braille
> Sense OnHand.  However, when I got the email, I couldn't seem to
> access the attached PDF file with the OnHand, and had to save the
> EML file and open it on my PC to then view and save the
> attachment.  If anyone is still reading this and received such an
> email confirmation from HW on your BN, were you able to access
> the attachment with your BN?
>
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