There is a troubleshooting section in the upgrade instructions which you should read. However, I would just call hw before anything else and see what they say to do. Installing keysoft puts the bn in a much more vulnerable position than usual, so hw should really handle this. On Aug 8, 2012, at 5:13 PM, Jesse Mellish <[email protected]> wrote:
> Hi all. > I got the news aboutt the new keysoft upgrade. So, I got all excitedd > and downloaded and installed it. > That whent fine, untill my apex said, "Please wait for reboot". > I waited for reboot, and the little counter showed 10 for about 30 > seconds, and then it flicked to 14. It has been on 14 for about 12 > hours now. I can't access any of my files, because Keysoft is still > trying to start up. > Your help would be highly appreciated, as I am at school and need it > for work purposes, so it is kind of urgent. Please reply as soon as > you get this. Thanks so much. > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > Have a great day, Alex (msg sent from Mac Mini) [email protected]; http://www.facebook.com/mehgcap ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
