Bob,

First, find out what's the five-digit serial number of your VN.  It is written 
in Braille on the underside of the unit.  You can also find out by pressing 
SPACE with I (READ with I) from the Main Menu, and then hit the SPACEBAR twice. 
 The first five digits mentioned is your VN's serial number.  Next, go to
http://pulsedata.propagation.net/SDW/User/login.aspx
and enter that serial number in the appropriate edit box, and type frog1 as the 
password, then click on the log-in button.  You can download version 5 from 
there.  Just follow the links.

HTH,
Roselle

>----- QUOTED MESSAGE -----
>Sent by: [EMAIL PROTECTED]

>Hello,
>I recently got my voicenote upgraded to the newer board and purchased the
>new version of Keysoft as part of the upgrade.  I had thought the new
>version would be on the machine when it was returned.  HOwever, I was told
>that I would need to download it.  I am eligible to do this but I have
>looked at the Pulsedata WEB site and I am unable to find the location from
>which to download.  I found relevant information regarding upgrading but
>no place from which to get the software.  What am I missing?  Any help
>would be appreciated.
>Thanks,
>Bob Martin



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