hi, i wouldn't return your bn. i had a braille cell which wasn't coming up so i sent my bn to be serviced. when it was returned to me the braille display works fine now but i can't go on line using the power adaptor. it sounds all crackly and i get a message saying no carrier. it's just accationally a nuisance if i want to go online and the battery is low. cheers, richard.
> ----- Original Message ----- >From: Barbara J Wagreich <[EMAIL PROTECTED] >To: [EMAIL PROTECTED] >Date: Sun, 4 Jan 2004 16:37:58 -0500 >Subject: [Braillenote] Recommended servicing of the BN? >HI Fellow BN Users: >I got a letter from Pulse Data Humanware informing me that the warranty on >my BN is about to expire and recommending i take out a service contract >for the BN. The letter went on to say that the BN should be returned >twice a year for cleaning and preventive maintenance. >I have no problem with a service contract. >However, I am wondering if it's absolutely necessary to send the BN back >for servicing twice a year? My BN is working fine and I'm reluctant to >send it back (and be without it for ten days) unless it has a real >problem. from previous experience with annual servicing (for cleaning and >preventive maintenance), sometimes the device would come back with more >probllems than it originally had and would have to be sent back. >I'd appreciate feedback on this issue. >Thanks ... Barbara Wagreich >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.pulsedata.com/mailman/listinfo/braillenote
