Hail, all ...

I think my query is probably primarily for UK users.

I'm needing to get a new printer.  I understand that laser printers need less 
attention than inkjets; and given my low level of competence in dealing with 
modern machinery, the less, the better.  So I looked up the list of printers 
that Braillenote is able to operate, where I found only one specific mention of 
lasers: the HP Laserjet.  On a visit to my local computergoods store, however, 
I was told that all printers require software to be downloaded to a computer in 
order for the computer to drive them.  So I checked with Pulsedata here in 
Britain, and was informed that the list of printers already mentioned indicated 
that the appropriate software for those printer types is already onboard.  As 
there was nothing in the store actually called an HP Laserjet, however, I 
checked further that the printer that the salesman said was still a Laserjet 
(though it was no longer called that) would work with my Braillenote.  The 
answer was that it would, but might not print pound and other unspecified signs 
as required.  So what would?  The only printer my contact at Pulsedata was able 
to recommend, it turned out, was the one currently included in one of its 
packages.  It was, indeed, the only one they'd tested.  So why were all these 
other printers listed as being compatible with the Braillenote when Pulsedata 
doesn't know if they properly are?  The essence of the answer seemed to be that 
that isn't Pulsedata's responsibility.  I think it is.

But to get back to me needing a new printer ...  As it happens, the reason I do 
need a new printer is also why the only one that could be recommended isn't 
suitable; that is, I need more capacity and flexibility.  Can anyone advise, 
please?

'Bye for now,
John Goddard.


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